Technical Business Analyst

Aqua Finance, Inc. • Bartlett, TN

1d

About The Position

Aqua Finance is seeking a Technical Business Analyst to bridge the gap between business needs and technical solutions. In this role, you’ll partner with cross-functional stakeholders to understand processes, analyze requirements, and support the delivery of effective, scalable technology solutions. You’ll play a critical role in translating complex business challenges into clear technical requirements, helping teams make informed decisions and deliver meaningful results.

Requirements

• Bachelor’s degree in Business, Information Technology, Computer Science, or related discipline, or commensurate work experience, is required
• 5 years of experience as a Business Analyst, Technical Business Analyst, or in a closely related technical role, required
• Strong proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Visio, with experience creating technical documentation and process flows
• Hands-on experience with requirements management and work-tracking tools such as JIRA and SharePoint
• Strong technical aptitude with demonstrated experience in data analysis and troubleshooting using SQL and Microsoft SQL Server Management Studio; experience with monitoring or logging tools such as Datadog preferred
• Experience working with system integrations, APIs, data flows, and backend processes
• Ability to translate complex technical concepts into clear, business-friendly language for diverse stakeholders
• Availability to work outside of core business hours, including nights and weekends, as required for system testing, upgrades, and production implementations
• Strong attention to detail, analytical thinking, and problem-solving skills

Nice To Haves

• Professional certifications such as Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA), or Agile-related certifications, preferred
• Financial services or other highly regulated industry experience, preferred

Responsibilities

• Analyze business requirements and translate them into detailed functional and technical specifications to support system enhancements and integrations
• Execute SQL queries to validate data integrity, perform root cause analysis, and support troubleshooting in both production and non-production environments
• Investigate and interpret application, database, and infrastructure logs to diagnose system issues, performance bottlenecks, and integration failures
• Act as a technical liaison between business stakeholders, development teams, and infrastructure teams to ensure accurate system behavior and data flow
• Support and monitor system integrations, including APIs, file-based interfaces, middleware, and ETL processes, to ensure reliable data exchange across internal and external systems
• Perform impact analysis for proposed system changes, identifying downstream effects to integrations, data models, and dependent applications
• Validate system behavior during incident response and defect resolution through data analysis, log review, and configuration inspection
• Document system workflows, data mappings, interface specifications, and operational procedures to support ongoing system maintenance and knowledge sharing
• Assist with user acceptance testing (UAT) by validating test data, reviewing backend results, and confirming integration outcomes
• Collaborate with developers to reproduce issues, validate fixes, and verify results using backend data and logs
• Support production releases by validating data loads, monitoring integrations, and responding to post-deployment issues
• Proactively identify recurring system issues and recommend process, configuration, or architectural improvements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level