Technical Business Analyst

Zenith American Solutions•Sparks, MD

About The Position

The Technical Business Analyst will conduct data analysis, address problem-solving challenges, and develop processes utilizing the Basys software to meet the needs of our clients effectively. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."

Requirements

Associate’s degree in information systems, Computer Science, or a professional IT certification.
4 to 6 years of relevant work experience in IT or a comparable combination of education and work experience.
Familiarity with personal computers, Microsoft Office applications, production systems, and network connectivity.
Capable of working independently with minimal supervision and adept at planning, organizing, and prioritizing a varied workload.
Proven ability to deliver practical computer training.
Ability to communicate effectively verbally and in writing, whether in person or over the phone.

Nice To Haves

Bachelor's Degree.
Experience with benefit administration software and Basys, Inc.
Familiarity with UNIDATA, Microsoft Access, and SQL.
Proficient in Microsoft Excel at an intermediate to advanced level.

Responsibilities

Implement the daily processes for producing data and reports within the computer systems.
Provide prompt responses and practical solutions to challenges.
Address software and program issues by thoroughly analyzing system problems to identify software errors and formulate appropriate corrective actions.
Develop and produce forms, reports, and other necessary documents for both users and management as required.
Facilitate the necessary electronic transfer of data as required.
Performs other duties as assigned.