Technical Business Analyst
About The Position
JOB SUMMARY: We are seeking a highly skilled and detail-oriented Technical Business Analyst to join our team at our Iselin, NJ location. The ideal candidate will be a bridge between our business units and technical teams, possessing a unique blend of business acumen and deep technical skills. This role is crucial for eliciting and documenting requirements, ensuring seamless development and integration, and providing ongoing support and analysis to drive business solutions. The successful candidate will have hands-on experience with SQL, Azure DevOps, and a strong problem-solving mindset. This is a full-time on-site position at our Iselin, NJ office. ESSENTIAL DUTIES AND RESPONSIBILITIES: Requirements Elicitation & Management: Elicit, analyze, and document business requirements from various stakeholders for new and existing projects. System Development Support: Work directly with developers to provide clarification on requirements, participate in unit testing, and offer feedback on development efforts. Quality Assurance & Testing: Assist with and participate in the testing of software integrations and RPA (Robotic Process Automation) implementations to ensure they meet business and technical requirements. Data Analysis & Troubleshooting: Perform root cause analysis and troubleshooting for reported issues from business units, including database investigation. Database & Scripting: Write and maintain SQL stored procedures and queries (INSERT/UPDATE statements) to support business operations and reporting. Reporting & Business Intelligence: Create, maintain, and support SSRS and Power BI reports to provide actionable insights to the business. System Maintenance: Create and maintain workflows within our proprietary case management system. Knowledge of BPMN a plus. Triage: Assist in the triage of incoming support tickets.
Requirements
- Proven experience in a technical environment
- Strong proficiency in SQL , including writing complex queries, stored procedures, and performing data manipulation language (DML) operations
- Hands-on experience with Azure DevOps (ADO) for creating and managing work items, backlogs, and boards.
- Experience with SSRS and Power BI for report creation and data visualization.
- Experience in troubleshooting and root cause analysis of technical issues.
- Familiarity with software development lifecycle (SDLC) methodologies, including Agile/Scrum.
- Excellent communication, analytical, and problem-solving skills.
- Ability to work independently and as part of a cross-functional team.
Nice To Haves
- Bachelor’s degree in Computer Science, Information Systems, or a related technical field; or 5+ years Business Analyst experience
- Knowledge of RPA principles and implementation.
- Experience with Python and/or Powershell for scripting and automation is a plus.
Responsibilities
- Elicit, analyze, and document business requirements from various stakeholders for new and existing projects.
- Work directly with developers to provide clarification on requirements, participate in unit testing, and offer feedback on development efforts.
- Assist with and participate in the testing of software integrations and RPA (Robotic Process Automation) implementations to ensure they meet business and technical requirements.
- Perform root cause analysis and troubleshooting for reported issues from business units, including database investigation.
- Write and maintain SQL stored procedures and queries (INSERT/UPDATE statements) to support business operations and reporting.
- Create, maintain, and support SSRS and Power BI reports to provide actionable insights to the business.
- Create and maintain workflows within our proprietary case management system.
- Assist in the triage of incoming support tickets.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
