Technical Business Analyst - 140432

Pinnacle Technical Resources Inc•Sunnyvale, CA

43d•$65 - $70

About The Position

Client is seeking a detail-oriented and technically proficient Technical Business Analyst (Media) - Contractor to join our Content Engineering team. In this role, you will be a critical bridge between our engineering teams and the diverse range of stakeholders they support across Client's media ecosystem. You will be responsible for gathering, documenting, and translating complex technical requirements into clear, actionable specifications that enable our engineers to deliver innovative and reliable solutions. The ideal candidate will possess a strong technical aptitude, exceptional communication and interpersonal skills, and a passion for enabling creativity and efficiency in a fast-paced media environment. This role requires the ability to effectively communicate technical concepts to diverse audiences and build consensus around solutions.

Requirements

Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
3+ years of experience in a business analyst, product analyst, or technical writing role.
Strong technical aptitude and the ability to quickly learn and understand complex technical concepts.
Exceptional communication, interpersonal, and relationship-building skills, with the ability to effectively communicate technical concepts to diverse audiences and build consensus around solutions.
Proven ability to document complex technical requirements in a clear and concise manner.
Strong understanding of service uptime, redundancy, and failover mechanisms in a broadcast environment.
Experience with requirements management tools and methodologies.
Familiarity with media production workflows and technologies a plus.
Passion for enabling creativity and innovation.
Relating to Others - Is Required
Communication Skill - Is Required
Agile Project Management - Is Required
Requirements Gathering - Is Required
Media and Entertainment - Is Required

Nice To Haves

Experience working in a media and entertainment environment.
Knowledge of networking, storage, or media asset management systems.
Experience with agile development methodologies.
Experience with user interface (UI) design principles.

Responsibilities

Workflow Analysis & Optimization: Collaborate with media production teams (video editors, audio engineers, VFX artists, live events) to thoroughly document their specific network requirements, pain points, and desired outcomes. Translate these requirements into clear and actionable specifications for engineering team implementation.
Client Networking Team Collaboration & Advocacy: Act as a key liaison between Media teams and Engineering teams, building strong working relationships to champion the unique technical requirements of media teams and ensure that their needs are met. This includes effectively communicating documented requirements, proactively resolving conflicts, and fostering a spirit of partnership.
Requirements Elicitation: Conduct thorough interviews and workshops with stakeholders (networking engineers, storage engineers, media asset management engineers, file transfer services engineers, camera robotics operators, etc.) to elicit detailed requirements for new and existing systems.
Documentation & Specification: Create comprehensive and well-organized documentation of technical requirements, including use cases, user stories, data flows, and system diagrams.
Technical Translation: Translate complex technical concepts into clear and concise language that is easily understood by both technical and non-technical audiences.
Prioritization & Roadmapping: Work with engineering leads to prioritize requirements and contribute to the development of product roadmaps.
Process Improvement: Identify opportunities to improve the requirements gathering and documentation processes, streamlining workflows and increasing efficiency.
Market Research & Analysis: Conduct market research and analysis to identify emerging trends and technologies that could benefit Client's media engineering efforts.
User Acceptance Testing (UAT): Assist with the planning and execution of user acceptance testing to ensure that delivered solutions meet the documented requirements.

Benefits

Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

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