Technical Business Analyst

State of Oregon•Salem, OR

5d•Hybrid

About The Position

Operations & Policy Analyst 2 – Technical Business Analyst Oregon Department of Transportation Commerce and Compliance Division Systems & Modernization Unit Salem The role: Are you a systems-savvy communicator who thrives in a data world living at the intersection of technology and business operations? Are you a positive and upbeat go-getter who can adapt to change? Has your background provided you with experience in organizing and prioritizing your work? If so, consider joining our team as the Commerce and Compliance Division (CCD) Technical Business Analyst where you'll be in charge of evaluating and displaying business data, working on cross-functional project teams, researching with external educational partners and assisting with infrastructure updates. From testing to troubleshooting, data analysis and documentation, to collaboration with skilled operations staff with a shared vision of developing better business practices - this role offers a dynamic blend of technical insight with business engagement across the division’s modernization efforts. Each employee of the Oregon Department of Transportation in the Commerce and Compliance Division (CCD) must be aware of, and adhere to, OAR 740-020-0010 and ORS 823.007. Failure to follow applicable administrative rules and statutes may impact employment. Not sure what this means? Visit the Commerce and Compliance Division (CCD) laws and rules website or contact the recruiter listed below for more information. We provide a safe and reliable multimodal transportation system that connects people and helps Oregon's communities and economy thrive. We encourage people from all backgrounds and abilities to apply for our positions. Before applying, visit our applicant information website to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile.

Requirements

Any combination of experience and education equivalent to five years of experience that typically supports the knowledge and skills for the classification related to business analysis or data analysis.
OR A bachelor's degree in business or public administration, behavioral or social sciences, finance, political science or any degree demonstrating the capacity for the knowledge and skills; and two years professional-level evaluative, analytical and planning work related to business analysis or data analysis.

Nice To Haves

Demonstrated ability to interpret complex data, apply statistical methods and communicate insights clearly to diverse audiences.
Proven experience in managing and testing technical software and coordinating effectively with business and IT teams.
Ability to effectively research, implement and support full-cycle IT projects.
Strong communication and collaboration skills with the ability to effectively facilitate meetings, present proposals and work across multidisciplinary groups.
Ability to apply organizational and change management principles to improve processes and support division initiatives.
Demonstrated ability to develop clear technical training materials and policy documentation that align with strategic goals and support staff learning.
PROSCI, CCMP or ACMP certification or the ability to obtain within one year of employment preferred.

Responsibilities

Coordinate divisional business systems initiatives like maintenance, enhancements, implementations and upgrades.
Monitor progress and ensure compliance with applicable laws, rules, policies, standards and procedures.
Serve as subject matter expert and system steward for CCD business systems and ensure effective daily data management.
Analyze potential IT projects and develop estimates of cost, duration and resource requirements.
Conduct research related to motor carrier transportation issues.
Explain technical and legal issues in a clear manner and provide information using communication tools such as agency website, newsletters and email.
Develop division wide standards and goals.
Document and evaluate performance in achieving them.
Craft policy documents that compliment agency guidelines and clearly express divisional expectations.
Write training objectives, create training plans and coordinate content with management team and human resources.
Maintain training and policy materials.
Solicit feedback from CCD managers and trainees and update content as needed.