Technical Business Analyst – Alternate Quality Control Manager (AQCM)

Zantech•San Antonio, TX

1d•Remote

About The Position

Are you looking for your next challenge? Are you ready to work with a performance-based small company? At Zantech, we are a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions with a proven track record of outstanding customer performance and high employee satisfaction. We would love to talk with you regarding the next step in your career. Come join our team! Zantech is looking for a talented Technical Business Analyst – Alternate Quality Control Manager (AQCM) contribute to the success of our upcoming Information Technology Support Services project for a Remote role, with a 5% to 20% Travel requirement. The Business Analyst – will be primarily responsible for full Technical Business Analysis duties while also serving as the designated Alternate Quality Control Manager (AQCM). In the QCM's absence, AQCM duties become the priority. Summary: This is a dual-role position. The primary day-to-day function is technical Business Analysis, providing remote business analysis support within the DABAL framework across the 88th RD Area of Operations. This individual is also designated as the Alternate Quality Control Manager (AQCM), possessing the full qualifications required of the QCM and stepping into that role with full authority during the QCM's absence.

Requirements

2-3 years of relevant business analysis experience, or equivalent combination of education and experience.
Minimum 3 years of documented quality control management experience.
Strong understanding of business analysis principles, methodologies, and best practices
Experience with data analysis tools (Excel, SQL, or similar) and BI tools (Tableau, Power BI, or similar)
Experience with process modeling and workflow tools
Proven ability to gather, analyze, and interpret complex data sets; elicit and document business requirements
Strong analytical, problem-solving, and documentation skills
Excellent verbal and written communication skills; ability to collaborate across geographically dispersed teams
Minimum 3 years of documented QC management experience
Ability to operate independently and make timely decisions to manage an effective Quality Control Program
Ability to analyze organizational/operational problems and develop timely, economical solutions
Highly skilled in verbal and written communications for professional meetings, plans, and memorandums of instruction
Bachelor's degree in Business Administration, Finance, Computer Science, or a related field.
A minimum of 2-3 years of relevant equivalent experience may be substituted for education.
No specific degree requirement in the PWS for the QCM/AQCM role. Qualifications are experience-based.
Required: 3-year QC management experience.
DoD Cyber Awareness Training (required prior to network access and annually thereafter; IAW DoDD 8140.01/DoDM 8140.03/AR 25-2)
AT Level I Awareness Training (within 30 calendar days of performance start)
iWATCH Army Training (within 30 calendar days of performance start)
ATCTS (Army Training Certification Tracking System) registration required
US Citizenship and the ability to obtain and maintain a NACI or higher clearance, per contract requirements.

Nice To Haves

Bachelor's degree in Business Administration, Quality Management, Information Technology, or related field.
Certified Quality Auditor (CQA) or equivalent quality management certification
Certified Business Analysis Professional (CBAP) or PMI-PBA
ISO 9001 or similar quality management system training/certification

Responsibilities

Conduct remote stakeholder interviews and requirements elicitation sessions
Analyze and document business processes, workflows, and system requirements
Develop business cases and propose process improvement solutions
Create data analysis reports and present findings to technical and non-technical audiences
Support system implementation and business transformation initiatives across the 88th RD AO
Assume full QCM authority and responsibilities — authorized to act on behalf of Contractor for all QC matters
Serve as quality control point of contact for the Government
Monitor contractor performance against QCP standards; initiate CARs as required
Ensure continuity of quality control oversight across all PWS task areas