Technical Business Analysis - Advisor II

Fiserv•Alpharetta, GA

1d•Onsite

About The Position

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Technical Business Analysis - Advisor II About your role: Fiserv seeks a Technical Business Analyst, Advisor II for its Back Office and Settlement development group within Merchant Solutions. This experienced IT professional excels in problem-solving and communication, with a background in software requirements engineering and large-scale project execution. The role involves collaborating across client, business, and development teams to define and document software requirements using repeatable, supportable processes.

Requirements

6+ years of IT experience; preferrable as a Technical Business Analyst
3+ years of experience with JIRA, Tableau, Confluence, Clarity, and MS Office.
1+ years of experience with Fiserv Back Office and Settlement development group experience.
Bachelor's degree in computer science, Information Technology, Information Systems, or a related field (or foreign equivalent degree) or equivalent work experience.

Nice To Haves

Expertise in merchant acquiring and settlement systems.
Experience with transaction processing and compliance projects involving major credit/debit networks (e.g., Mastercard, Visa, Discover, Star, Accel).

Responsibilities

Analyze business needs and gaps, especially in Payment Acquiring and Settlement services.
Define future-state business architecture using process flows.
Identify and gather business and technical requirements across the Software Development Lifecycle (SDLC).
Facilitate elicitation sessions to define needs, gaps, and impacts.
Interpret functional and non-functional requirements from various formats.
Create and manage business requirement documents for each SDLC stage.
Update requirements due to scope changes.
Support integration testing to ensure alignment with business needs.
Lead knowledge-sharing sessions and respond to stakeholder inquiries.
Demonstrate strong organization, time management, communication, and interpersonal skills.