Technical Assistant
About The Position
Are you interested in gaining professional experience with video, audio and/or educational technologies? This position provides learning on the job and a flexible schedule while working with and supporting a wide variety of video, streaming and audiovisual technologies and tasks! This part-time, on-campus position is ideal for students or someone needing a position that can schedule around other commitments. A UTA pass is provided to all employees! Under general supervision, provides support for University Connected Learning’s video and av services. Operates cameras and videoconferencing systems, provides customer service and technical support to UCL customers in classrooms and at the UCL Service Desk.
Requirements
- High school diploma or equivalency required.
- Demonstrated human relation and effective communication skills required.
- Driver’s license required.
Responsibilities
- Provides customer service and technical support to clients in person and on the phone
- Records and monitors video from one or multiple cameras
- Operates video conferencing over interactive video conferencing ( IVC ) systems
- Delivers audiovisual equipment to University campus classrooms and departments
- Maintains, cleans, organizes equipment and may perform minor repairs
- Troubleshoots video and audio recording devices
- Communicates effectively with faculty, staff, and others involved in facilitating video projects
- Organizes and maintains videos in a computer database
- Schedules equipment rental for campus classes and events
- Administrative duties as needed
Benefits
- UTA pass provided to all employees!
- Flexible schedule
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
