About The Position

The Technical Assistant I, Core of the FACS BSL2 core cytometry facility is responsible for assisting with the daily operations of the flow cytometry core lab. This includes the operation, maintenance, and troubleshooting of all instruments, as well as providing high-quality flow cytometry service, user training, and support to Whitehead Institute investigators and the broader Boston research community. The role requires a high level of proficiency in operating the BD FACSAria SORP for high-speed cell sorting and developing proficiency with core facility benchtop analyzers such as the BD Symphony A1, BD LSRFortessa, BD FACSCanto (all with HTS), and the SONY cell sorter. All duties must adhere to the Whitehead Institute’s behavioral and safety standards and mission.

Requirements

  • Bachelor’s degree in biology
  • 2 years of experience in a research laboratory
  • 1-2 years of experience in flow cytometry
  • Excellent organizational, problem-solving, and communication skills
  • Must be available to work flexible work hours as needed
  • Must be able to work well independently with minimal supervision
  • Must work well with researchers, engineers and institute staff in a customer-service oriented environment

Nice To Haves

  • Cell sorting experience

Responsibilities

  • Assist with oversight of daily operations of the flow cytometry core lab
  • Operation, maintenance and troubleshooting of all instruments
  • Provide high quality flow cytometry service, user training and support to the Whitehead Institute investigators and Boston research community
  • Perform high-quality, High-Speed Cell Sorting for researchers on BD FACSAria SORP and SONY cell sorter
  • Perform scheduled and unscheduled maintenance, including data backup as maintenance for sorters
  • Perform daily quality control and monitor instrument performance for sorters
  • Troubleshoot sorter and associated software and peripherals
  • Contact and interact with vendor service and FACSAria/SONY field service engineers as needed
  • Log sorter and related software and peripheral problems and report to core staff
  • Enter Aria/SONY usage into database
  • Develop and maintain proficiency with all benchtop analyzers and associated software and peripherals
  • Perform scheduled and unscheduled maintenance, including data backup for benchtop analyzers
  • Perform quality control and monitor instrument performance for benchtop analyzers
  • Troubleshoot benchtop analyzers and associated software and peripherals
  • Contact and interact with vendor service and FACS benchtop analyzer field service engineers as needed
  • Log benchtop analyzer and related software and peripheral problems and report to core staff
  • Provide high quality service to researchers
  • Work closely with researchers and Whitehead Institute staff to maintain good relationships
  • Orient new users to the lab
  • Assist researchers with their scheduling needs
  • Advise researchers on basic requirements for high speed cell sorting and benchtop Cytometer usage
  • Address problems immediately, if possible, log, and report to manager
  • Maintain sort appointment waiting list and notify researchers if an appointment is available
  • Log lateness and failure to cancel appointments
  • Approve sort appointments in Calendar system
  • Notify researchers of unscheduled instrument downtime
  • Assist with writing protocols and other writing as needed
  • Assist with ordering of supplies and billing as needed
  • Work closely with EH&S to review biosafety considerations for ongoing and new projects
  • Attend a minimum of one flow cytometry workshop, seminar, vendor show, or core lab visit per year
  • Attend a Whitehead Institute retreat
  • Become familiar with flow cytometry journals, associations, and resources
  • Assist with demos and tours as needed
  • Audit training sessions and provide feedback
  • Prepare reagents as needed
  • Assist with inventory and stocking of laboratory supplies
  • Maintain all work areas
  • Other duties, as assigned

Benefits

  • Relocation Assistance Available!
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