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As a Technical Architect on our Professional Services team, you will be at the forefront of the post-sale experience for customers with complex technical needs. You will be responsible for translating our customer's functional aspirations into outcome-driven solutions wrapped around Gong's integration ecosystem. As the technical solution owner, you will work hand-in-hand with Professional Services Engagement Managers and Consultants on integration discovery, design, testing, and deployment activities throughout a customer engagement. You will also work cross-functionally with Gong Support, Engineering, Product, and R&D counterparts to deliver high-value customer outcomes. Technical Architects are curious, innovative, and empowered to solve the customer challenges of today, while thinking strategically to delight our customers long term.
