Technical Architect

Notion • San Francisco, CA

186d • $175,000 - $210,000

About The Position

As an early Technical Architect on Notion's Professional Services team, you will play a key role in designing and implementing technical solutions that drive successful customer engagements, particularly for large-scale enterprise deployments. Your work will help shape best practices for how we support complex customer needs and ensure Notion's platform is ready for scale. This is a highly cross-functional role, collaborating closely with customers as well as Notion's Product, Engineering, CX (Support), and Sales teams to deliver impactful solutions.

Requirements

• 4+ years of experience in a technical consulting, solutions engineering, or similar role, preferably in a SaaS or enterprise software environment.
• Proficiency in at least one programming language such as Java, JavaScript, Node.js, SQL, or Python.
• Hands-on experience with APIs and data integration.
• Strong written and verbal communication skills, with the ability to engage both technical and business audiences effectively.
• A track record of delivering customer value by translating technical challenges into practical solutions at scale.

Nice To Haves

• Experience working in SaaS professional services, preferably in a startup environment.
• Background in developing technical frameworks and best practices.
• Strong history of collaboration with product and engineering teams.
• Experience in pre-sales technical support.
• Strong track record of successful enterprise customer implementations.

Responsibilities

• Contribute to the technical aspects of customer engagements, including understanding customer requirements, designing technical solutions, and supporting the implementation of these solutions.
• Work closely with client stakeholders to gather business and technical requirements and translate them into well-architected solutions that maximize the value of the Notion platform within their technical ecosystem.
• Participate in technical design sessions, helping to architect and document solutions that align with client objectives and identifying gaps between their current and desired end states.
• Support the technical delivery of customer development, integrations, and data migration aspects of a Notion implementation.
• Identify opportunities to enhance and expand the use of Notion within customer organizations.
• Collaborate with Notion's Product, CX, and Engineering teams to address technical challenges and provide customer feedback.
• Assist in navigating the technical complexities of large-scale Notion deployments to ensure successful adoption.
• Contribute to the growth and development of the Professional Services team by sharing best practices and improving processes.

Benefits

• Highly competitive cash compensation.
• Equity options.
• Comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 501-1,000 employees