Notion-posted 4 months ago
$175,000 - $210,000/Yr
Full-time • Mid Level
San Francisco, CA
501-1,000 employees
Professional, Scientific, and Technical Services

As an early Technical Architect on Notion's Professional Services team, you will play a key role in designing and implementing technical solutions that drive successful customer engagements, particularly for large-scale enterprise deployments. Your work will help shape best practices for how we support complex customer needs and ensure Notion's platform is ready for scale. This is a highly cross-functional role, collaborating closely with customers as well as Notion's Product, Engineering, CX (Support), and Sales teams to deliver impactful solutions.

  • Contribute to the technical aspects of customer engagements, including understanding customer requirements, designing technical solutions, and supporting the implementation of these solutions.
  • Work closely with client stakeholders to gather business and technical requirements and translate them into well-architected solutions that maximize the value of the Notion platform within their technical ecosystem.
  • Participate in technical design sessions, helping to architect and document solutions that align with client objectives and identifying gaps between their current and desired end states.
  • Support the technical delivery of customer development, integrations, and data migration aspects of a Notion implementation.
  • Identify opportunities to enhance and expand the use of Notion within customer organizations.
  • Collaborate with Notion's Product, CX, and Engineering teams to address technical challenges and provide customer feedback.
  • Assist in navigating the technical complexities of large-scale Notion deployments to ensure successful adoption.
  • Contribute to the growth and development of the Professional Services team by sharing best practices and improving processes.
  • 4+ years of experience in a technical consulting, solutions engineering, or similar role, preferably in a SaaS or enterprise software environment.
  • Proficiency in at least one programming language such as Java, JavaScript, Node.js, SQL, or Python.
  • Hands-on experience with APIs and data integration.
  • Strong written and verbal communication skills, with the ability to engage both technical and business audiences effectively.
  • A track record of delivering customer value by translating technical challenges into practical solutions at scale.
  • Experience working in SaaS professional services, preferably in a startup environment.
  • Background in developing technical frameworks and best practices.
  • Strong history of collaboration with product and engineering teams.
  • Experience in pre-sales technical support.
  • Strong track record of successful enterprise customer implementations.
  • Highly competitive cash compensation.
  • Equity options.
  • Comprehensive benefits package.
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