Technical Architect Information Technology

NewYork-Presbyterian Hospital-posted 3 months ago
$126,000 - $199,000/Yr
Full-time
New York, NY
Hospitals
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The Technical Architect in Information Technology at NewYork-Presbyterian is responsible for performing multiple complex technology activities that support major information systems throughout the organization. This role requires a Subject Matter Expert (SME) in Credential or Badge Integration to lead the planning, design, and implementation of secure and scalable ID badge solutions. The position demands deep expertise in identity and access management (IAM), physical security systems, and integration of ID badges with various software and hardware platforms, including access control and HRIS systems.

  • Applies comprehensive technical knowledge to assigned systems and provides technical informational support to Information Services staff and end users.
  • Reviews, analyzes, and implements complex systems including development, testing, configuring, and installing to support application systems and software applications.
  • Consults with users to identify current operating procedures and clarify program objectives.
  • Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies.
  • Evaluates existing systems and user needs, making recommendations for improvements.
  • Provides technical training to appropriate staff and maintains current knowledge of the field.
  • Acts as a 'Trusted Advisor' and develops solution strategies that support product growth and agility.
  • Surveys market landscape for solution insights, direction, vendors, and methods.
  • Provides expertise to identify and translate system requirements into software design documentation.
  • Supports product delivery from concept inception to operational support.
  • Reviews application or infrastructure development projects to fit systems or infrastructure to architecture.
  • Interfaces and coordinates tasks with internal and external technical resources.
  • Collaborates with Project Managers and technical directors to develop implementation solution plans.
  • Reviews, evaluates, designs, implements, and maintains databases.
  • May lead the assessment, development, and implementation of evolving mobile strategy and architecture.
  • Follows change management procedures as per departmental standards.
  • Monitors applications and/or infrastructure post-implementation in production.
  • Provides support center assistance to troubleshoot and resolve system/database issues.
  • Provides weekly status reports to management on project status, issue tracking, project risks, and associated mitigation strategies.
  • Acts as the lead expert on ID badge systems and integration with enterprise systems.
  • Designs and implements secure ID badge issuance workflows, including user onboarding/offboarding.
  • Integrates ID badges with access control systems, HR systems, and identity directories.
  • Collaborates with cross-functional teams to understand integration needs and ensure end-to-end solutions.
  • Ensures compliance with physical and logical security policies and regulations.
  • Troubleshoots and resolves complex integration and performance issues related to badge systems.
  • Assists in vendor evaluation and selection of badge printers, readers, and related technologies.
  • Documents system configurations, integration flows, and standard operating procedures (SOPs).
  • Trains support staff and end-users as necessary.
  • Bachelor's degree in Computer Science or related discipline or related work experience.
  • 6-8 years of related work experience.
  • Ability to work within a team environment.
  • Excellent analytical and problem-solving skills.
  • Strong communication, collaboration, and documentation skills.
  • Strong initiative and organization skills.
  • Strong customer service skills.
  • Major in Computer Science or related discipline.
  • Certification in specific applications may be required.
  • Experience in secure credential management and public key infrastructure (PKI).
  • Background in environments with high security requirements (e.g., government, healthcare, data centers).
  • Proven experience (5+ years) in ID badge system implementation and integration.
  • Strong knowledge of physical access control systems and identity lifecycle management.
  • Strong understanding of badge technologies (e.g., RFID, smart cards, NFC, QR codes).
  • Experience with directory services (e.g., LDAP, Active Directory, Azure AD).
  • Experience integrating with HRIS and ticketing systems (e.g., Workday, ServiceNow).
  • Familiarity with security compliance standards (e.g., HIPAA, ISO 27001, SOC 2, NIST).
  • Excellent problem-solving, communication, and project management skills.
  • Comprehensive and competitive benefits that support you and your family in every aspect of life.
  • Dynamic environment that embraces every person.
  • Opportunities for personal and professional growth.
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