Technical Applications Specialist (Medical Technologist)

Siemens Healthineers

82d • $74,350 - $111,530

About The Position

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Supports and educates customers in the optimal usage of applications. Apply now for the position as a Technical Application Specialist/Medical Technician (Chemistry/IA (TAS). Looking for candidates that reside in San Antonio or Austin, Texas. The primary responsibilities of the Technical Application Specialist Chemistry/Immunoassay- (TAS) is to provide implementation services, Train-the-Trainer education, and troubleshooting on all Siemens Healthineers instrumentation and Data Management applications.

Requirements

• Ability to travel within and outside the region more than 90% of the time, including Monday-Friday overnight travel.
• Valid driver’s license.
• BA/BS preferably in Medical Technology.
• Thorough technical knowledge of medical technology.
• 2+ years of laboratory experience; prior field experience is preferred.
• Strong communication and interpersonal skills to effectively handle customer problems.
• Ability to prioritize critical customers and handle crisis customers first.
• Computer literacy is mandatory (Word, Excel, PowerPoint, Outlook, etc.).
• Strong presentation and selling skills.
• Alignment with the corporate Vision, Values and Beliefs.

Responsibilities

• Assist in growing our business by providing excellent customer support.
• Act as the project coordinator of all installations to which they are assigned while efficiently performing system implementations and software upgrades.
• Conduct customer training with minimal assistance by following established guidelines.
• Maintain a high level of customer satisfaction and identify potential 'at risk' customers.
• Communicate effectively to the appropriate internal stakeholders.
• Resolve customer issues effectively and efficiently and participate in escalations.
• Assist in training other Technical Applications Specialists.
• Travel outside of their region to assist in supporting other territories.
• Assist with product demos and technical presentations by collaborating with Sales and Service peers.
• Organize and participate in field-based customer education events.
• Work in accordance with government regulations, FDA and OSHA.
• Adhere to the Siemens Healthineers Quality System and enforce all company safety guidelines.
• Maintain a valid driver’s license and a good driving record.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term and short-term disability insurance
• Paid parking/public transportation
• Paid time off
• Paid sick and safe time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees