Technical and Production Support Intern

Valmont Industries, Inc. • Huron, SD

90d

About The Position

At Valmont, we believe a career here is a career with a future! As a global leader in agriculture technology, we design solutions that help farmers work smarter and more efficiently. As a Technical and Production Support Intern, you will assist with both the production assembly and technical support of AgSense products. This role involves helping dealers and customers—primarily by phone and Live Chat—with troubleshooting, installation questions, and product guidance. You’ll also assist with equipment assembly, learn about our technology and applications, and gain valuable experience supporting real-world technical operations. Valmont’s internship program provides a hands-on learning experience through project work, leadership development, job shadowing, and interaction with senior leaders across the company.

Requirements

• High school diploma or currently enrolled in a post-secondary program, ideally with an interest in agricultural technology
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Self-starter with a proactive attitude
• Business acumen and ability to adapt to multiple priorities
• Proactive self-starter with strong teamwork skills and a collaborative mindset

Responsibilities

• Answer dealer and customer questions about product installation, troubleshooting, and website navigation
• Assist with customer inquiries regarding products and services
• Determine call needs and escalate to the next level when necessary
• Create Return Material Authorization (RMA) requests and document warranty claims
• Prepare product/service reports by collecting and analyzing call data
• Work with the assembly and shipping teams to meet daily production goals
• Support special projects or training needs as assigned
• Communicate technical issues to the appropriate departments for resolution (website, app, and hardware)
• Present at domestic and international meetings as needed
• Help train staff and dealers on new products and features
• Assist with hardware, software, and equipment issues

Benefits

• Healthcare (medical, prescription drugs, dental and vision)
• 401k retirement plan with company match
• Paid time off
• Employer paid life insurance
• Employer paid short-term and long-term disability including maternity leave
• Work Life Support
• Tuition Reimbursement up to $5,250 per year
• Voluntary programs like tobacco cessation, Type 2 diabetes reversal, one-on-one health coaching, mortgage services and more

What This Job Offers

• Career Level: Intern
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees