Technical Anchor - Software Engineering

Ford • Dearborn, MI

1d • Hybrid

About The Position

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?
Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

We are looking for a proactive individual as Technical Anchor role that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions. We are looking for someone with a deep understanding of the Salesforce platform who can understand both our current setup and our business objectives in order to quickly identify areas of improvement.
What you'll do...
Conduct product and technology experiments to gather feedback and product insights.
Initiates or translates the product road map into manageable product features in the backlog through quarterly scoping sessions.
Jump in and assist product lines and product teams to resolve technical blockers.
Employs and/or champions Agile software processes, culture, standard methodologies, and techniques.
Actively works to identify and remove/ mitigate risks and blockers to product delivery.
Assesses the overall health of the product and prompts key decisions to move it forward.
You'll have...
Bachelor's degree in Computer Science, Information Technology, or related OR a combination of education and experience
4+ years' of extensive experience with Salesforce Platform: Salesforce Sales Cloud (CDP, Core, Platform Event, Flow-Builder, Business Rule Engine, APEX development), Data modeling, event ingestion, flow builder and business rules engine capabilities and Apex
Experience with building CRM experiences which are journey based, timely and relevant to customers including real time event driven messaging and batch campaigns
Experience with Salesforce Marketing Cloud (Personalization, Email Studio, Journey Builder, Mobile connect, Contact builder, Automation Studio)
Experience with Salesforce CDP (Customer Data platform) from the data landing and segmentation point of view for large implementations
In-depth knowledge with Salesforce Sales cloud in terms of Data modeling, event ingestion, flow builder, business rules engine and APEX
Experience with Salesforce Customer 360 (C360) a.k.a. Data Cloud or Customer Data platform} from the data landing and segmentation point of view for large implementations
Good understanding and awareness of microservices based architecture(Mulesoft preferred) and how it supports CRM frameworks data Ingress/Egress/Integrations
Experience with software lifecycle management, source code management, release management, code deployment and DevOps capabilities through Copado, Package Manager, Github, Jenkins and Google cloud platform
Even better, you may have...
Strong oral and written communication skills, technical and non-technical communication
Strong collaboration and interpersonal skills being able to listen, learn and lead
Identifies areas within software delivery process and application ecosystem that require cohesion across the platform and addresses them through common engineering policies
Maximize product value and operational efficiency, where possible leverage AI to build reusable services and technologies that empower product teams.
Work hands-on with the product teams to prioritize, plan, and deliver the platform foundations capabilities.
Assess the technology feasibility of the product line roadmaps.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:
https://fordcareers.co/GSR-HTHD
This position is a range of salary grades 7-8.
Note: This is a hybrid role, you are expected to relocate if you are not within commutable distance, and responsible to be on site 4 days a week
Visa sponsorship is available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

#LI-Hybrid

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related OR a combination of education and experience
• 4+ years' of extensive experience with Salesforce Platform: Salesforce Sales Cloud (CDP, Core, Platform Event, Flow-Builder, Business Rule Engine, APEX development), Data modeling, event ingestion, flow builder and business rules engine capabilities and Apex
• Experience with building CRM experiences which are journey based, timely and relevant to customers including real time event driven messaging and batch campaigns
• Experience with Salesforce Marketing Cloud (Personalization, Email Studio, Journey Builder, Mobile connect, Contact builder, Automation Studio)
• Experience with Salesforce CDP (Customer Data platform) from the data landing and segmentation point of view for large implementations
• In-depth knowledge with Salesforce Sales cloud in terms of Data modeling, event ingestion, flow builder, business rules engine and APEX
• Experience with Salesforce Customer 360 (C360) a.k.a. Data Cloud or Customer Data platform} from the data landing and segmentation point of view for large implementations
• Good understanding and awareness of microservices based architecture(Mulesoft preferred) and how it supports CRM frameworks data Ingress/Egress/Integrations
• Experience with software lifecycle management, source code management, release management, code deployment and DevOps capabilities through Copado, Package Manager, Github, Jenkins and Google cloud platform

Nice To Haves

• Strong oral and written communication skills, technical and non-technical communication
• Strong collaboration and interpersonal skills being able to listen, learn and lead
• Identifies areas within software delivery process and application ecosystem that require cohesion across the platform and addresses them through common engineering policies
• Maximize product value and operational efficiency, where possible leverage AI to build reusable services and technologies that empower product teams.
• Work hands-on with the product teams to prioritize, plan, and deliver the platform foundations capabilities.
• Assess the technology feasibility of the product line roadmaps.

Responsibilities

• Conduct product and technology experiments to gather feedback and product insights.
• Initiates or translates the product road map into manageable product features in the backlog through quarterly scoping sessions.
• Jump in and assist product lines and product teams to resolve technical blockers.
• Employs and/or champions Agile software processes, culture, standard methodologies, and techniques.
• Actively works to identify and remove/ mitigate risks and blockers to product delivery.
• Assesses the overall health of the product and prompts key decisions to move it forward.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level