TECHNICAL ANALYST II - 36000206

State of Florida•Tallahassee, FL

54d•$65,000 - $75,000

About The Position

This is highly technical work, primarily concerned with planning, installing, customizing, and maintaining AIX hosted operating systems, operating system software, complex vendor application software, and the supporting server infrastructure in an Enterprise environment. This position requires knowledge of planning and implementing security measures to safeguard computer resources. This position will also be responsible for testing disaster recovery plans for critical business processes, which utilize these operating systems and sub-systems. The current environment is AIX running IBM Power Hypervisor / IBM PowerVM Virtual I/O Server. This position also involves designing, installing, maintaining, and troubleshooting multiple applications including WebSphere, Web Intelligence, Tivoli Storage Manager, Tivoli Workload Scheduler, HTTP servers, Load balancers, Proxy servers, Caching Servers, Oracle products and desktop tools. This position also includes installing, maintaining, and troubleshooting attached fiber switches and SAN storage controller and shelves. This position includes managing IBM Ultra Scalable Libraries and other short and long-term backup and storage solutions both on and offsite.

Requirements

Knowledge of data processing concepts, terminology, and applications, and systems and network terminology and concepts.
Knowledge of one or more high-level computer programming languages.
Knowledge of the client / server development environment.
Knowledge of internet and web-based design concepts
Ability to learn new programming languages, hardware platforms, communications methodologies and conform to Lottery programming standards.
Ability to develop, test and debug computer programs.
Ability to think logically, analyze and solve problems.
Ability to interpret technical information and communicate effectively to non-technical staff and management.
Ability to identify, analyze and define user system needs.
Ability to develop and present technical documentation, specifications and reports.
Ability to prepare applications or systems design specifications based on analysis of user functional requirements.
Ability to collaborate with appropriate sources.
Ability to research and develop technical solutions to problems in a timely manner.
Ability to plan, organize, and coordinate work assignments and to supervise staff as delegated.
Ability to establish and maintain effective working relationships.
Knowledge of mathematics and accounting principles.
Knowledge of SAN and storage techniques.
High School Diploma or equivalent (GED) required.
Successful passing of a criminal background check (state, local, and national) is required.
Maintains strict confidentiality of information learned while working with the Florida Lottery, whether learned through assigned duties or through working with other units. The types of confidential information may include, but are not limited to, payroll information, budget matters, policy decisions, tax matters, employee disciplinary issues, and other personnel data.

Responsibilities

Designs, installs, tests, configures, maintains, upgrades, administers, monitors and troubleshoots operating systems software, especially AIX 7.X, Tivoli Spectrum Protect, HP Sitescope, Tivoli Workload Scheduler, Business Object, JDEdwards, and multiple other business-related applications.
Design, installs, and maintain IBM Storage fiber switches and related SAN storage devices.
Design, installs, and maintain IBM Ultra Scalable Libraries and other short and long-term backup and storage solutions.
Establishes viable test, quality assurance, standby and production systems. Develop procedures for moving code from one environment to the other.
Installs system software into appropriate test, quality assurance, production or standby environments.
Develops, maintains, reviews, and follows change control procedures for production, quality assurance, test, and standby server systems.
Reviews planning and implementation documentation and verifies successful installation.
Attendance is an essential function of this position.
Stays abreast of and judiciously implements the most current release of AIX server products, including patches for security vulnerabilities. Researches compatibility issues with other vendor software and utilities. Evaluates and tests new server or desktop products and features as relevant.
Obtains relevant documentation for problem analysis and determination in instances of system failure.
Designs back out / backup / restore procedures.
Evaluates new hardware and software as necessary.
Designs, implements, and tunes optimum configuration values to ensure stable and efficient AIX server environments, using established industry methods and best practices.
Remains current on AIX systems administration skills including performance tuning.
Prepares procedural documentation for Information Resources staff for all processes from power-up to power-down, including error recovery, gathering information from the system dump facilities.
Researches and apply firmware as needed.
Works with vendor support while engaged in problem determination or technical research.
Provides on-call support after normal working hours as needed.
Provides training and direction to junior staff members, application programmers, and others as necessary and appropriate.
Assists other Information Resource staff and end-users in understanding and interpreting vendor documentation and manuals of operations.
Maintains familiarity with AIX server software and infrastructure supported by this work unit.
Reports to management on status of products in specific areas of expertise.
Installs and configures AIX server hardware and software as required.
Strives to provide excellent customer service at all times.
Takes necessary steps to maintain a high level of professional expertise.
Performs administrative duties, including submission of timesheets, in a prompt manner.
Performs other related duties as assigned by management. May be required to supervise others.

Benefits

Approximately 97.5% of the premium for health insurance
Individual (~$8/month) or Family (~$30/month)
100% of the premium for individual or family dental insurance
100% of the premium for basic life insurance
Employer contributions to the Pension Plan or Investment Plan; contribution levels will vary based upon Pay Plans.

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