Technical Analysis & Testing Program Manager

South State Bank • Winter Haven, FL

1d • Hybrid

About The Position

The Technical Analysis and Test Program Manager at SouthState Bank is responsible for leading the end-to-end technical analysis and testing lifecycle for complex, cross-functional technology initiatives, with a strong emphasis on internal and vendor delivery and regulatory compliance. This role serves as the primary point of contact for technical documentation and testing activities across the most complex IT projects and initiatives, ensuring that both internally developed and vendor-delivered solutions meet functional, integration, security, and regulatory requirements before production deployment. The Technical Analysis and Test Program Manager collaborates closely with technology vendors, technical analysts, project managers, and business stakeholders to manage risk and deliver high-quality outcomes aligned with the bank’s business objectives and industry standards. The role has management oversight for a team of both full time and contract Technical Analysts.

Requirements

• Bachelor’s degree in Information Technology, Business, or a related field.
• 7+ years of experience in software testing or quality assurance, with at least 3 years in a test management role, preferably in banking or financial services IT.
• Demonstrated experience managing testing for vendor-based solutions in regulated environments.
• Strong technical knowledge of SDLC, testing methodologies, test management tools (e.g., ALM, Zephyr, qTest), and defect management processes.
• Excellent leadership, communication, and stakeholder management skills.
• Proficiency in risk assessment, problem-solving, and continuous process improvement.
• Thorough understanding of regulatory compliance, security requirements, and data integrity standards relevant to the banking industry.
• Ability to communicate in person, on the phone, and through electronic channels
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
• Ability to sit, walk, and/or stand for extended periods of time
• Ability to bend and reach

Nice To Haves

• ITIL
• CSTM
• ISTQB

Responsibilities

• Oversee and coordinate the end-to-end technical analysis and testing lifecycle for multiple, complex technology initiatives, including system technical documentation, functional requirements, traceability matrices, test strategy, test plans, test management, defect management and ongoing BAU support of system changes for SSB system platforms.
• Manage and allocate Technical Analysts across internal teams and third-party vendors, ensuring optimal coverage and timely delivery.
• Establish, enforce, and continuously improve technical analysis and testing standards and best practices, driving process improvements across the organization.
• Report on test progress to all Stakeholders, risks, and quality metrics to Executive project leadership, supporting informed go/no-go decisions for SSB production releases.
• Provide training and skill development for Technical Analysts to support growth, compliance, and improvement.
• It is the responsibility of this role to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level