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The Technical Alignment Manager (TAM) plays a crucial role in understanding and enhancing the client's technology environment to support their business operations. This position focuses on establishing and maintaining technical relationships with clients, analyzing their technology use, and recommending improvements to optimize performance and compliance. The TAM is responsible for proactive service, maintenance, and planning, ensuring that technical risks are identified and addressed before they escalate. A successful TAM is detail-oriented, client-focused, and possesses strong troubleshooting and problem-solving skills, driving technology solutions that benefit small businesses.
