Technical Advisor

Blackstone Industrial Services Inc•Houston, TX

23h•Onsite

About The Position

The Technical Field Advisor (TFA) is responsible for coordinating high-performance execution teams for rotating equipment overhaul, repair, and maintenance, while providing all necessary technical knowledge to the customer. This role requires a strong focus on Blackstone's core values: Integrity, Inclusiveness, People, Reliability, and Loyalty, all while maintaining unmatched safety and quality. Blackstone is an innovative service company that supports reciprocating and centrifugal equipment throughout its lifecycle, providing field services, parts, and repair for a wide range of industrial rotating and static equipment. The company specializes in repair, maintenance, commissioning, turnaround, overhaul, installation, and engineering services for critical rotating equipment and pipeline maintenance. Founded on professionalism, experience, and superior customer service, Blackstone aims to minimize downtime with services done right the first time, completed by a team demonstrating zero-incident safety practices. Their commitment to clients fosters long-term relationships, and clients choose them for their highly qualified staff, deep knowledge, and value-added work ethic.

Requirements

Successful completion of our pre-employment drug and alcohol test.
Requires TWIC card.
Requires DISA drug test.
Requires DISA-Hair Follicle.
Clean work history.
Able to work out of town when needed.

Responsibilities

Coordinate high-performance execution teams for rotating equipment overhaul, repair, and maintenance.
Provide all technical knowledge to the customer.
Maintain unmatched safety and quality.
Comply with all site policies, procedures, and applicable regulations.
Conduct applicable safety activities.
Complete assigned HSSE action items.
Complete regulatory and other required training.
Follow OEM standards to help with API (American Petroleum Institute) standards.
Provide customers with insight to problem-solve mechanical issues with Blackstone standards.
Participate in safety reviews including procedure, pre-startup safety reviews (PSSR), Area Hazard Assessments, equipment discussions, etc. as needed.
Develop and maintain expertise regarding the global polyethylene/Petro Chemical industry, products, applications, test methods, and certifications.
Conduct processing trials at the customers' facilities while working in a safe manner.
Provide detailed customer call reports of customer trials.
Provide expertise, guidance, and training to Sales & Marketing teams on a regular basis.
Provide competent and efficient technical service to existing and target customers as needed.
Review and investigate customer quality and performance complaints and drive process for resolution.
Proactively identify and correct causes of complaints.
Lead multifunctional teams and projects related to customer, product, and applications development.
Work directly with Sales and Marketing, Manufacturing, and Technical & Quality personnel to accomplish assigned and self-directed business and technical goals.
Create and maintain company image as a leader in the market through market development, product development, and highly responsive technical service.
Prepare and provide written correspondence, technical literature, datasheets, processing and troubleshooting guides to promote the company and facilitate meeting the company’s goals and ensure market leadership.
Actively participate in the MOC process as technical reviewer in product specifications, manufacturing, process, and raw material changes at customer request.
Provide technical support to Operations as required.
Other duties as assigned.