Technical Accounts Manager - UniTech

UniFirst•Longmeadow, MA

About The Position

UniTech is seeking a reliable and hardworking Technical Accounts Manager to join our UniTech community. As a Technical Accounts Manager in the Sales & Marketing Department, you will be responsible for expanding UniTech’s business by managing and growing both existing and new customer accounts and serve as a primary liasion for clients. At UniTech we provide a variety of shifts. Our standard is a 5-day work week, enjoy two days off a week. We have an immediate opening and provide on the job training. Pay & Benefits: On the job training + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30%25 Employee Discount, Employee Referral Bonuses. What’s in it for you? Training: With the most in-depth training platform in the industry, our employees get top quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: We’re a growing company offering significant avenues for personal development and growth. Some companies like to promote from within, we love to! Technology: UniFirst’s many cutting edge sales tools and innovative programs are designed with one purpose in mind – to help you succeed. Community Culture: Our unique community culture is what makes UniFirst an organization that stands out from the rest. Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful.

Requirements

High School diploma or GED is required. Bachelors degree is preferred.
Minimum 21 years of age or older.
Valid driver's license is required.
Ability to travel 10 - 15 days per month.
Must meet and maintain NRC mandated Fitness for Duty requirements for unescorted site(s).
CRM experience required.
Microsoft Office Suite proficiency required.
Professional experience in sales, business development, and/or account management roles.
Proven ability to manage multiple customer relationships, competing priorities, and dynamic sales pipeline.
Experience preparing and presenting proposals, forecasting, and strategic recommendations.

Nice To Haves

Nuclear industry experience preferred.

Responsibilities

Serve as the primary point of contact for assigned accounts, ensuring client needs, concerns, and priorites are addressed.
Identify, pursue, and secure new business opportunities within assigned territories to drive revenue growth.
Conduct needs assessments and develop tailed proposals, pricing, and service strategies aligned with UniTech's value propositions with customers.
Maintain visibility into account performance, forecasting, budgets, and planned client activities for long-term growth.
Develop and present concise reports and updates for customers and senior leadership related to account, performance, and opportunities.
Identify and execute upsell, cross-sell, and contract renewal opportunities.
Maintain accurate and updated CRM recors to support management, forecasting, and executive reporting.
Manage multi-state terroritory, conducting regular customer visits and travel to support busiess development and customer engagement.
Build and sustain customer relationships to expand UniTech's presences and ensure long-term success.
Other duties as assigned.