The Technical Account Manager serves as the primary liaison between the Information Technology team and both internal and external clients. This role requires a blend of business analysis, product ownership, project management, and client success expertise to ensure seamless communication, effective resolution of issues, and successful delivery of technology solutions. The candidate will participate in all IT client interactions– as the dedicated client IT contact, advocate/monitor client technology initiatives, escalate internally to IT leadership as needed, and report on progress to key stakeholders on behalf of the Information Technology organization.