Technical Account Manager (TAM)
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About The Position
Fluidstack is the AI Cloud Platform. We build GPU supercomputers for top AI labs, governments, and enterprises. Our customers include Mistral, Poolside, Black Forest Labs, Meta, and more. Our team is small, highly motivated, and focused on providing a world class supercomputing experience. We put our customers first in everything we do, working hard to not just win the sale, but to win repeated business and customer referrals. We hold ourselves and each other to high standards. We expect you to care deeply about the work you do, the products you build, and the experience our customers have in every interaction with us. You must work hard, take ownership from inception to delivery, and approach every problem with an open mind and a positive attitude. We value effectiveness, competence, and a growth mindset. We are seeking a skilled Technical Account Manager (TAM) to serve as a trusted advisor and strategic partner to our diverse customer base. In this role, you will be responsible for building and maintaining strong, long-lasting customer relationships, managing support requests, designing proactive triage systems, and ensuring seamless communication between our company and our clients. You will work closely with cross-functional teams to deliver exceptional technical guidance, optimize customer experiences, and drive successful outcomes. If you are passionate about Artificial Intelligence, cloud infrastructure and customer success, this is an opportunity to make a significant impact.
