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Alloy solves the identity risk problem for companies that offer financial products by enabling them to outpace fraud and confidently serve more people around the world. Banks and fintechs turn to Alloy to take control of fraud, credit, and compliance risk, and grow with the clearest picture of their customers. Through our values: Be Bold, Get Scrappy, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. The Technical Account Manager is responsible for providing strategic technical guidance and architecting custom solutions for our clients, ensuring that they're leveraging the product as effectively as possible with the goal of increasing client satisfaction and revenue via retention. You will handle project based technical post-implementation needs as defined by CSMs, scope out use cases and custom configurations, and offer creative technical solutions supported by bespoke documentation to Alloy clients.
