Technical Account Manager, Post-Sales - SME
Qualys•Newark, NJ
460d•$90,000 - $115,000
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About The Position
The Technical Account Manager, Post-Sales - SME at Qualys is responsible for managing relationships with Small and Medium Enterprise customers, ensuring their satisfaction, and driving renewals and upsells of services. This role involves regular communication with customers, performing technical checkups, and serving as the primary point of contact for inquiries. The position also requires gathering customer feedback to inform product development and company direction, with success measured by renewal and upsell rates as well as overall customer satisfaction.
