Technical Account Manager, Pet Food

IMCD Group B.V.

1d•Remote

About The Position

IMCD US is seeking a Technical Account Manager for our Food & Nutrition business unit, specializing in Pet Food & Animal Nutrition. This role will develop customer relationships and driving growth in the pet food sector. A successful candidate will manage accounts, identify new opportunities, and collaborate with internal teams to deliver tailored solutions that support business success in this dynamic industry. COMPANY BACKGROUND IMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. An entrepreneurial group founded IMCD in 1995 in the Netherlands. Our vision to transform the distribution industry by continuously adding value to the supply chain through expertise and innovation, is what still drives us today. Today, we have operations in over 50 countries, where we successfully combine local knowledge with global expertise to obtain sustainable results. IMCD is a strong, innovative business partner and accelerator of solutions for suppliers and producers of consumer, industrial and durable goods in diverse business sectors. Our commercial excellence and solid operations structure facilitate healthy growth. Responsible for developing and maintain sales within a specific business unit utilizing the Key Sales Performance Indicator system and other tools made available within the organization. In conjunction with the Principal Managers, ensure that the business plans for each of our product lines are implemented.

Requirements

Minimum of one to three years’ experience in technical sales, distribution experience preferred but not required
B.S. Degree in Science, Food Science, Business or relevant field of study
Proven experience in organizing sales calls and schedules, and evidence of detailed reporting is required
Proven track record in developing and maintaining client relationships
Proven track record in developing new sales and accounts

Nice To Haves

Hunter mentality with passion for seeking new business and closing deals
Competency in SFDC, Sales Management Systems, and Microsoft Office or equivalent
Exceptional skills in developing and maintaining client relationships
Demonstrated enthusiasm and self-motivation
Must be hands on and enjoy a broad range of activities
Will exhibit an eagerness for contributing beyond immediate duties and getting the job done

Responsibilities

Setting, regularly reviewing and revising Call Frequency Schedule
Meeting call plan set for each account
Maintaining Existing Business / Profit Contribution
Maintain and reporting on business on regular basis, review variances regularly and report/take action as required
Ensure margin contribution is maximized (and maintained)
Developing / Progressing Targets
Sales representative is responsible for progress on existing targets and identification of new targets
Evidence of new business being landed and new opportunities being added on a regular and consistent basis
Building / Cultivating Relationships
Minimum requirements – thorough and complete understanding of the customer’s business
Multi-level relationship development initiated and planned by the sales representative
Involvement of other IMCD personnel and principals
Reporting submitted in a timely manner
Follow guidelines for information required for Existing Business reports
Follow guidelines for Target Business reports
The sales representative is responsible for the accuracy and thoroughness of their product/activity reports
Other duties as assigned
Customer relationship management
Establish connections between customer and CSR’s to ensure day to day fulfillment, requests, issues are resolved in a timely/efficient manner
Complex organizational skills to coordinate and communicate between multiple customer contacts, internal resources and Principals
Develop prioritized account growth plans, including annual forecasting and budget
Manage account profitability – profit contribution
Deliver assigned sales KPIs (call/visit frequency and reporting, Opportunity targets and updates, revenue, margin, prospect accounts, maintaining clean CRM data)
CRM compliance against Call Prep and Product Reporting – Action items and account updates
Complete account coverage by Principal
Active participation in local industry events, trade associates, etc.
Execute sales activity relative to slow/dead stock
Monitor contract balances and advise customers of inventory still to be shipped