Technical Account Manager, Inside Sales Advanced Materials

IMCD NV•Westlake, OH

30d•Remote

About The Position

IMCD US has an opportunity to join our Advanced Materials business unit as a Technical Account Manager, Inside Sales. In this customer-focused role, you'll manage a diverse portfolio while supporting the distribution of plastics, resins, polyurethanes, and other materials across a wide range of applications. This is a fully remote position, candidates must be located in the United States to be considered for the role. We're looking for a motivated, technically minded professional who thrives on building relationships, driving growth, and delivering exceptional service COMPANY BACKGROUND IMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. An entrepreneurial group founded IMCD in 1995 in the Netherlands. Our vision to transform the distribution industry by continuously adding value to the supply chain through expertise and innovation, is what still drives us today. Today, we have operations in over 50 countries, where we successfully combine local knowledge with global expertise to obtain sustainable results. IMCD is a strong, innovative business partner and accelerator of solutions for suppliers and producers of consumer, industrial and durable goods in diverse business sectors. Our commercial excellence and solid operations structure facilitate healthy growth. The Technical Account Manager has a dynamic and challenging role and plays an important part in IMCD's objective to grow earnings for our strategic principals. The Technical Account Manager, Inside Sales will have a dynamic and challenging role performing inside sales. This role will play an important part in IMCD's objective to grow the company's earnings for our strategic principals. The TAM role is both strategic and hands-on and is critical to our IMCD US organization. This individual is accountable for executing sales functions in line with our Principal and Customer focused strategy, providing outstanding service, and driving business growth. The relevant qualifications for this role are outlined below.

Requirements

Extremely ambitious with the drive and commitment to succeed.
Passionate and committed to contributing to results in lead generation and new sales.
Highly energetic, self-starter.
Decision-making, problem resolution, and creative thinking skills.
Desire to learn products technically.
Entrepreneurial business focuses with strong business acumen.
Excellent written and verbal communication skills.
Strong time management skills and the ability to prioritize work.
Highly organized with sharp attention to detail
Naturally shows initiative and is solution focused.
Provides strong leadership to achieve sales results.
Well-presented and articulate.
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular); experience with Salesforce a plus.
Working knowledge of standard office equipment.
Bachelor's degree in a technical or business discipline
A minimum of two years of sales experience or technical experience

Nice To Haves

Experience selling chemical or technical products.
Experience with distribution sales.

Responsibilities

Maintain relationships with existing, core, and target customers at the required level to ensure the continuance of sales growth and customer satisfaction.
Identify targets for each strategic principal.
Respond promptly to all leads and write call reports (within 48 hours).
Engage in technical discussions with customers, outside sales, and internal staff.
Identify future revenue opportunities with new/existing customers, in conjunction with Regional Sales Manager.
Open line of communication with assigned accounts on a regular basis.
Participate fully in technical training sessions.
Identify and document decision makers, within customer/prospect organization, in order to start the sales process.
Maintain and expand the database for designated territory.
Grows earnings per designated sales goals.