Technical Account Manager, Cybersecurity

SandboxAQ

About The Position

SandboxAQ is a high-growth company delivering AI solutions that address some of the world's greatest challenges. The company’s Large Quantitative Models (LQMs) power advances in life sciences, financial services, navigation, cybersecurity, and other sectors. We are a global team that is tech-focused and includes experts in AI, chemistry, cybersecurity, physics, mathematics, medicine, engineering, and other specialties. The company emerged from Alphabet Inc. as an independent, growth capital-backed company in 2022, funded by leading investors and supported by a braintrust of industry leaders. At SandboxAQ, we’ve cultivated an environment that encourages creativity, collaboration, and impact. By investing deeply in our people, we’re building a thriving, global workforce poised to tackle the world's epic challenges. Join us to advance your career in pursuit of an inspiring mission, in a community of like-minded people who value entrepreneurialism, ownership, and transformative impact. The Cybersecurity Group is ensuring the safety of the world's data in the AI era. We are building the foundational security layer for an AI-powered world, evolving AQtive Guard into the leading platform for Cryptographic Management and AI Security Posture Management. The Cybersecurity Group is looking for a Senior Technical Account Manager to join our team. This role is central to our efforts to ensure the long-term success of our most strategic enterprise customers, acting as a trusted advisor to help them navigate the complex transition to post-quantum cryptography. This person will drive the post-sales technical journey for AQtive Guard, ensuring high adoption and measurable risk reduction. They’ll partner with CISOs and security architects to integrate our solutions into complex, multi-vendor enterprise environments. They’ll act as the technical voice of the customer, directly influencing our product roadmap based on field signals.

Requirements

5+ years of technical experience in cybersecurity, with at least 2 years in a high-touch, customer-facing role (e.g., TAM, Security Architect, or Sales Engineer).
Deep Security Domain Expertise: Strong understanding of networking, security protocols, PKI, encryption, and vulnerability management.
Proven Project Leadership: Demonstrated ability to manage multiple complex technical engagements and deliver projects on time and within scope.
Technical Proficiency: Hands-on experience with enterprise cloud technologies (AWS, Azure, or GCP) and a solid understanding of software architecture.
Elite Communication: Exceptional ability to articulate complex cryptographic and AI security concepts to both technical and non-technical audiences.

Nice To Haves

Advanced Certifications: Relevant cybersecurity (CISSP, CISM) or project management (PMP) credentials.
SaaS & DevOps Familiarity: Experience with containerization (Docker, Kubernetes) and CI/CD principles in a security context.
Strategic Consulting Background: Proven experience designing and implementing enterprise-wide security architectures for Global 2000 organizations.

Responsibilities

Drive Technical Adoption: Partner with customers to craft and execute strategies that drive deep integration of AQtive Guard within their infrastructure.
Lead Strategic Reviews: Facilitate technical discussions and hands-on sessions to demonstrate best practices and ensure customers maximize their security ROI.
Resolve Complex Challenges: Proactively identify and troubleshoot technical bottlenecks, collaborating with engineering to resolve high-stakes security issues.
Orchestrate Cross-Functional Impact: Coordinate between Sales, Product, and Engineering to ensure a seamless customer experience from implementation through expansion.
Proactive Support: Anticipate technical challenges, develop mitigation strategies, and drive best practices to optimize performance and security.