Everbridge originated in 2002 following the challenges organizations faced after the September 11 attacks. Our goals were to help government and institutions strengthen their ability to stay resilient and connected during critical situations. We began by building the industry’s most reliable and scalable notification engine to ensure that communications are received without fail when life and organizational safety are at risk. From those early beginnings, our mission has remained constant: ensure that critical information reaches the right people at the right time. Today, we support government agencies and enterprises worldwide with tools that enhance preparedness, streamline decision-making, and reinforce resilience in the face of evolving threats. Reporting to the Director of Professional Services, the TAM will represent Everbridge as a member of our client’s Business Continuity Team during the deployment and expanding use of the Everbridge Control Center solution. In this role, the TAM will provide technical consultancy, system design and configuration support, and training. Additionally, the TAM will act as the advocate for the customer within Everbridge during normal operations and an escalation point when necessary.