Technical Account Management Intern (Summer 2026)

Okta • Chicago, IL

13h

About The Position

Okta’s Technical Account Management Team empowers Okta customers to deliver secure, scalable, and transformative secure identity solutions by acting as a trusted identity coach. The team drives lasting success through elevated technical maturity.
The Okta Technical Account Management (TAM) intern will be involved in stages of the customer’s journey related to the implementation and adoption of Okta’s Identity products. As an intern, you will get hands-on experience in understanding how a Technical Account Manager partners with customers to ensure they achieve their identity goals with Okta and Auth0. The internship will prepare the candidate to be an individual collaborator in a customer-facing role.
You will have the opportunity to gain experience in the following areas:
Business:
Customer’s journey from prospect (not yet customer) to advocate (loyal customer)
Customer Success concepts such as recurring revenue, license activation & adoption, and subscription management
Technical:
Understand Identity and Access Management, Cybersecurity, Zero Trust, and Least Privilege concepts
Opportunity to learn learn Okta's technology portfolio and earn official certifications on Okta's suite of products
Functional:
Proficiency in both business communication (including written and verbal) and communicating technical concepts in a consumable, clear, and concise manner
Develop presentation skills to external customers and executives
Collaborate with cross-functional teams in Okta and orchestrate the action to drive implementation, adoption, and best practices

Requirements

• Currently pursuing a Bachelor's degree (graduating in December 2026 or Spring 2027) in, or has completed coursework in, a Technical field (Computer Science, Math, Statistics, Informatics, Data Science, or related field).
• A passion to serve the customer by learning how to communicate complex ideas and solutions to their business challenges.
• Ability to intern for 12 weeks.
• Excellent verbal and written communication skills.
• Ability to manage multiple projects simultaneously, perform customer research, generate reports, and analyze data.
• Analytical and problem-solving minded, detail and results-oriented, and a quick learner.
• Willingness to present in front of others and give presentations.
• Passionate for a career in SaaS / Cloud technology that requires technical acumen.

Responsibilities

• Learn to communicate the alignment of Okta’s products and solutions with customer Identity goals through demonstrations, presentations, and storytelling.
• Observe Technical Account Managers to build knowledge of customer identity goals and use case scenarios, implementation plans and challenges, and IAM best practices to support customer outcomes.
• Support and participate in playbook initiatives and process development.

Benefits

• Amazing Benefits
• Making Social Impact
• Developing Talent and Fostering Connection + Community at Okta
• Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

What This Job Offers

• Career Level: Intern
• Number of Employees: 5,001-10,000 employees