Technical Account Director - United States

Everything To Gain

101d

About The Position

Everything To Gain is seeking a highly motivated Technical Account Director to join our team. This crucial role will drive technical project management and enhance client relationships, ensuring that our innovative solutions are effectively integrated into our clients' business operations. As a Technical Account Director, you will be responsible for managing a portfolio of accounts, leading communication between our internal teams and clients, and overseeing the successful execution of technical projects. You will act as a trusted advisor, understanding our clients' unique needs and providing tailored solutions that align with their objectives. The ideal candidate must possess strong technical skills, an understanding of project management frameworks, and excellent communication abilities. This role will give you the opportunity to make a significant impact on client success and drive our strategic growth.

Requirements

• 1-3+ years of experience in technical account management, project management, or a related client-facing role
• Proficient understanding of technical project delivery and experience working directly with software development teams
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Proven ability to manage multiple accounts or projects simultaneously
• Familiarity with project management tools such as ClickUp, Slack or equivalent, alongside CRM systems
• Ability to thrive in a fast-paced environment

Nice To Haves

• Technical background or experience in the software industry

Responsibilities

• Manage a portfolio of accounts
• Lead communication between internal teams and clients
• Oversee the successful execution of technical projects
• Act as a trusted advisor to clients
• Understand clients' unique needs and provide tailored solutions

Benefits

• Unlimited paid time off
• Remote-first work environment
• Tech setup provided if needed
• Opportunity to work closely with founders
• High-performance, design-forward culture that values creativity, autonomy, and impact

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees