Techincal Account Manager
About The Position
WSC Sports, the pioneer in AI-powered sports content technology, empowers their clients world-wide to connect with their fans through AI-tailored sports content experiences. WSC Sports’ platform automates the creation, management and distribution of content, enabling sports rights holders to expand reach, grow fan bases, and unlock revenue opportunities across digital platforms. Why WSC Sports: You’ll work in an awesome environment alongside some of the most innovative people in the industry, using cutting-edge technologies and tools (video editing, Gen AI, data, etc.). At WSC Sports, you have the opportunity to directly influence the products and tools used by our clients, including sports giants such as the NBA, Bundesliga, LaLiga, ESPN - and that’s just the beginning of what WSC Sports has to offer! Join us and be a part of the best team in tech as we Fuel the Fandom worldwide. What You'll Do: Provide technical guidance and support for the customer success team, taking the lead with customized integrations, stream tests, data validation, and technical solution definitions. Running SQL queries and looking at code samples to speed up the project definition process and assist the Customer success team during their day-to-day routine. Technical subject matter expert for WSC Sports platform during customer calls and presentations Maintain ongoing technical discussions with the customer across all levels. Work with Product and R&D teams to capture and articulate customer and prospect special integration needs.
Requirements
- Proven ability to collaborate with key functional teams, in a particular product, customer success, and R&D teams
- It is important that you have a technical mindset, allowing you to tackle complex web, API, and architecture problems, heavy client-facing experience.
- Be able to read basic code to identify issues (not fixing)
- Strong writing and understanding of SQL
- Excellent verbal and writing English skills
- Availability during weekends
- Willing to travel.
Nice To Haves
- Engineering or Computer Science degree/experience
- Video/streaming knowledge
- Passionate about Sports
Responsibilities
- Provide technical guidance and support for the customer success team, taking the lead with customized integrations, stream tests, data validation, and technical solution definitions.
- Running SQL queries and looking at code samples to speed up the project definition process and assist the Customer success team during their day-to-day routine.
- Technical subject matter expert for WSC Sports platform during customer calls and presentations
- Maintain ongoing technical discussions with the customer across all levels.
- Work with Product and R&D teams to capture and articulate customer and prospect special integration needs.
Benefits
- Equity - We’re all in this together so we want to share the rewards
- 100% health insurance coverage on selected plans for medical, dental and vision
- 401K matching automatically
- Weekly catered lunches
- Annual subscription to a streaming service of your choice
- Plenty of fun team activities and sports events
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
251-500 employees
