Tech Writer/Configuration Manager

Sev1Tech•North Charleston, SC

5d•Remote

About The Position

Sev1Tech is seeking a Tech Writer/Configuration Manager to support the Naval Information Warfare Center Atlantic (NIWC Atlantic) Expeditionary Enterprise Systems and Services (E2S2) Division. NIWC Atlantic provides design, acquisition, and sustainment services for Marine Corps Systems Command (MCSC) Information Technology (IT) systems. This role is designed for an ideal candidate who brings experience working with federal agencies, a strong command of structured documentation practices, and the ability to translate complex technical processes into clear, actionable documentation for both technical and non-technical audiences.

Requirements

Experience working in regulated environments (e.g., DoD, DHS, VA, or civilian agencies).
Proven track record of:
Excellent written and verbal communication skills.
Strong analytical thinking and problem-solving abilities.
Ability to work independently and manage multiple priorities under tight deadlines.
Strong interpersonal skills
Ability to manage documentation deliverables across multiple projects and ensuring alignment with contract milestones.
Ability to assess current processes, identify gaps, and recommend actionable improvements.
Ability to communicate effectively with technical and non-technical audiences.
Ability to quickly learn new systems, tools, and government protocols.
Comfortable adapting writing style and process approaches to meet evolving contract requirements.
Ability to ensure documentation and processes meet quality standards and regulatory requirements.
Proficiency in process modeling tools: Microsoft Visio, Lucidchart, Bizagi, or ARIS.
Skilled in documentation platforms: SharePoint, Confluence, MadCap Flare, Adobe FrameMaker.
Familiarity with project management tools: Jira, Trello, MS Project.
Strong command of Microsoft Office Suite, especially Word, Excel, and PowerPoint.
Experience with version control systems (e.g., Git) and content management systems.
Familiarity with style guides such as the Microsoft Manual of Style or the Chicago Manual of Style.
Understanding of government documentation standards (e.g., MIL-STD-38784, NIST, ISO).
Familiarity with quality assurance and compliance frameworks.
Knowledge of process improvement methodologies (Lean, Six Sigma, Kaizen).
Awareness of contractual and operational constraints in federal environments.
Knowledge of government regulations, policies, and documentation standards (e.g., NIST, ISO, FISMA).
Awareness of contract lifecycle processes and acquisition regulations (e.g., FAR, DFARS).
Active Secret Level Clearance
Bachelor’s degree in Engineering, Technical Communication, Industrial Engineering, or a related field.
3–7+ years of experience in process engineering and technical writing.

Nice To Haves

Lean Six Sigma (Green Belt or higher) – for process improvement.
Certified Technical Writer (e.g., STC, CPTC) – for documentation standards.
ITIL Foundation – helpful for process alignment in IT environments.

Responsibilities

Designing and optimizing business or technical processes.
Creating and maintaining technical documentation (SOPs, manuals, process maps, etc.).
Collaborating with cross-functional teams including engineers, analysts, and program managers.
Translating complex technical concepts into clear, user-friendly documentation.
Facilitating workshops, gathering requirements, and conducting stakeholder interviews.
Identifying inefficiencies and implementing process improvements using data-driven approaches.
Developing and maintaining process documentation, workflows, and SOPs.
Creating clear, concise, and accurate documentation including manuals, guides, reports, and white papers.
Translating complex technical concepts into user-friendly content for diverse audiences.
Gathering requirements and feedback from SMEs, engineers, and government stakeholders.
Facilitating workshops and process review sessions.
Managing documentation deliverables across multiple projects and ensuring alignment with contract milestones.
Tracking and reporting progress using project management tools.
Assessing current processes, identifying gaps, and recommending actionable improvements.
Interpreting technical data and converting it into meaningful documentation.
Communicating effectively with technical and non-technical audiences.
Working across multidisciplinary teams to ensure process and documentation alignment.
Quickly learning new systems, tools, and government protocols.
Adapting writing style and process approaches to meet evolving contract requirements.
Ensuring documentation and processes meet quality standards and regulatory requirements.
Conducting audits and reviews to maintain documentation integrity.