Tech Support
About The Position
Tech Support needs 2 years IT experience. Tech Support requires: Windows 11 support experience Windows 11 Cloud base Technical Support experience a must Associate's degree in Information Systems or a related field or equivalent years of experience is required May be required to implement a COVID-19 vaccine mandate. Tech Support duties: Provides technical, operational and administrative support for IT-related End User provisoning and support Performs manual installation of non-packaged software, which includes both purchased products and internally developed applications. Ensures appropriate change management approvals are in place prior to deployment Manage multiple assignments and problems in an environment of continually changing priorities while keeping end users and management informed of progress along the way. Provides timely and effective technical support to end users, answering questions, troubleshooting problems, and providing general assistance in the use of end-user hardware and corporate-standard software.
Requirements
- 2 years IT experience
- Windows 11 support experience
- Windows 11 Cloud base Technical Support experience a must
- Associate's degree in Information Systems or a related field or equivalent years of experience is required
- May be required to implement a COVID-19 vaccine mandate.
Responsibilities
- Provides technical, operational and administrative support for IT-related End User provisoning and support
- Performs manual installation of non-packaged software, which includes both purchased products and internally developed applications.
- Ensures appropriate change management approvals are in place prior to deployment
- Manage multiple assignments and problems in an environment of continually changing priorities while keeping end users and management informed of progress along the way.
- Provides timely and effective technical support to end users, answering questions, troubleshooting problems, and providing general assistance in the use of end-user hardware and corporate-standard software.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
