This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
The Tech Support Specialist I position at Guilford County Schools is a full-time role within the Technology Services department, classified under Information Technology/Technical Support. This position is essential for providing technical support to staff and students, ensuring that all technology-related issues are resolved efficiently and effectively. The role requires a proactive approach to troubleshooting and problem-solving, as well as the ability to communicate technical information clearly to non-technical users. The successful candidate will be responsible for maintaining and supporting various hardware and software systems, assisting with the implementation of new technologies, and providing training to users as needed. This position is classified as exempt under the Fair Labor Standards Act and is a 12-month term position, indicating a commitment to ongoing support throughout the academic year. In addition to technical support, the Tech Support Specialist I will collaborate with other IT staff to enhance the overall technology infrastructure of the school district. This includes participating in projects aimed at improving system performance and user experience. The role may also involve documenting processes and creating user guides to facilitate better understanding and usage of technology resources. The ideal candidate will have a strong foundation in IT principles and a passion for helping others navigate technology challenges in an educational environment.
