Full Time Tech Specialist, Google Store Retail Oakbrook
Jobs at Acosta•Oak Brook, IL
1d•$23 - $26•Onsite
About The Position
The Full-Time Google Tech Specialist will assess customer support needs, troubleshoot, or diagnose issues and thoroughly explain potential solutions to all knowledge levels including soft pass off to alternative support solutions in Google's newest retail store. The Tech Specialist will provide assistance for customer product post-sale set up support, manage customer queues, prioritize resources and resolve customer escalations in a fast-paced environment.
Responsibilities
- assess customer support needs
- troubleshoot, or diagnose issues
- explain potential solutions to all knowledge levels
- provide assistance for customer product post-sale set up support
- manage customer queues
- prioritize resources
- resolve customer escalations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
