Tech Services Scheduler/Planner

Well Enterprises•Le Mars, IA

About The Position

Responsible for planning, scheduling, coordinating and assigning work for Tech Services teams. Ensures the on-time completion of work orders, the efficient use of resources, and the quality of the work order data. Drives reliability concepts through PM creation and upkeep. Reviews, organizes, and coordinates all incoming non-emergent work orders. Reviews for start and completion dates, work type, scope, priority, and estimates of man-hours. Uploads employee work schedule into Viziya utilizing input from maintenance supervisors. Compares and contrasts available labor force to the forecasted work demand and machine availability as well as material needs to develop a forecasted work schedule. Monitors actual vs estimated labor hours on work orders and makes adjustments as needed and recommendations to improve estimated hours. Provides feedback to supervisors on most appropriate staffing levels and work schedules. Provides forecasted work schedule and collaborates with operations, maintenance and reliability teams to review and approve a work schedule for the following week. Conducts daily qualification of all completed work orders. Edits data and provides constructive feedback to technicians to improve the efficiency and quality of the work order data. Makes recommendations to supervisors and managers on potential areas of improvement. Plans schedules and prepares detailed repair type work orders. Includes materials, skilled labor, work plan, and asset availability. Participates in the continuous improvement efforts to develop and enhance PMs and to continually improve PM frequencies, reference techniques, and optimization of the work order scheduling, assignment, and overall work order flow. Responsible for establishing and resetting daily priorities of work as necessary for prompt completion of work assignments and adherence to schedules. Plans and organizes regular equipment preventative and predictive maintenance functions for all fluid utilities assets and coordinates with Operations to manage the annuals/REOs for production-based equipment. Creates and enhances PM reference procedures and provides training on these documents. Create parts lists and kits for PM's and ensure that all items are on hand as needed by working with purchasing and inventory groups. Organize and manage the assignment of predictive documentation responsibilities associated with Planned Work. In addition to the responsibilities listed above, other duties may be assigned by your supervisor, as dictated by business necessity.

Requirements

5 yrs. Industrial maintenance experience
Strong knowledge of maintenance tech work responsibilities and requirements. General electrical, hydraulic, pneumatic, mechanical
Must have advanced knowledge of EAM and Viziya system operations and would be considered the departments subject matter expert
Good working knowledge of materials ordering processes as well as appropriate materials for work area
Advanced CMMS knowledge and good understanding on blue print reading
Must have exceptional working knowledge of computer software, including Excel, Word, and be proficient with Oracle EAM or other work order management system
Must have exceptional communication and leadership skills
Must be skilled in optimizing team performance and labor utilization
Must be skilled in effectively multi-tasking
Must have strong inter-personal skills with an emphasis on customer service, negotiation, and the ability to deal with conflict and ambiguity effectively
Ability to lead by example and work collaboratively cross-functionally
Ability to prioritize multiple projects
Self-starter with the ability to manage time effectively
Manages through rapid change

Nice To Haves

Associates Degree in Engineering or related field preferred
CMRP Certification preferred
2 years experience in a technical manufacturing field or total 5 years experience in industrial maintenance environment
Proficient with Oracle EAM, Viziya and MS windows products like Excel and Word, or other work order management system
Previous experience with project management/work scheduling preferred

Responsibilities

Planning, scheduling, coordinating and assigning work for Tech Services teams
Ensuring the on-time completion of work orders, the efficient use of resources, and the quality of the work order data
Driving reliability concepts through PM creation and upkeep
Reviewing, organizing, and coordinating all incoming non-emergent work orders
Reviewing for start and completion dates, work type, scope, priority, and estimates of man-hours
Uploading employee work schedule into Viziya utilizing input from maintenance supervisors
Comparing and contrasting available labor force to the forecasted work demand and machine availability as well as material needs to develop a forecasted work schedule
Monitoring actual vs estimated labor hours on work orders and makes adjustments as needed and recommendations to improve estimated hours
Providing feedback to supervisors on most appropriate staffing levels and work schedules
Providing forecasted work schedule and collaborates with operations, maintenance and reliability teams to review and approve a work schedule for the following week
Conducting daily qualification of all completed work orders
Editing data and provides constructive feedback to technicians to improve the efficiency and quality of the work order data
Making recommendations to supervisors and managers on potential areas of improvement
Planning schedules and prepares detailed repair type work orders. Includes materials, skilled labor, work plan, and asset availability
Participating in the continuous improvement efforts to develop and enhance PMs and to continually improve PM frequencies, reference techniques, and optimization of the work order scheduling, assignment, and overall work order flow
Responsible for establishing and resetting daily priorities of work as necessary for prompt completion of work assignments and adherence to schedules
Planning and organizing regular equipment preventative and predictive maintenance functions for all fluid utilities assets and coordinates with Operations to manage the annuals/REOs for production-based equipment
Creating and enhancing PM reference procedures and provides training on these documents
Creating parts lists and kits for PM's and ensure that all items are on hand as needed by working with purchasing and inventory groups
Organizing and managing the assignment of predictive documentation responsibilities associated with Planned Work
Other duties may be assigned by your supervisor, as dictated by business necessity