Tech Services Manager
About The Position
Primary Job Duties: • Establishes and maintains relationships with Guests, Team Members and vendors. • Coordinates preventative maintenance schedules on all assets. • Oversees Team Members, ensuring all policies, procedures, safety standards and daily operational standards are being followed. • Ensures compliance with company policies, procedures and applicable state and federal laws. • Oversees and maintains open communication with management and department supervisors. • Review and interview qualified applicants, hire part-time staff based upon qualifications set forth by the General Manager and department head. • Follows through in obtaining licenses, permits and certificates where necessary. • Follows instructions and requests by upper management. • Conducts regular inspections of rides, attractions, games and equipment to ensure operational readiness. • Performs necessary repairs to rides, attractions, games and equipment as necessary. • Maintains an organized and clean and safe work area and environment. • Completes counseling, work related injury paperwork, scheduling and payroll reports in a timely manner consistent with policies and procedures. • Plans, assigns and directs work, appraising performance, rewarding, disciplining, addressing complaints and resolving problems. • Enforces policies and procedures relating to problems and emergencies which occur during business operations. • Assists with the development and training of Team Members. • Creates and posts notices regarding policy changes related to the department.
Requirements
- Standing for long periods of time with frequent bending and turning
- Must be able to lift 40 lbs
- Must be comfortable climbing on a ladder
- Must be able to communicate with guests and deliver safety instructions
- Must be at least 18 years old
- Obtain training certification per company policy
- Goes beyond the normal expectations without compromising the company mission, vision and values.
- Demonstrates the ability to be courteous and accountable in all situations.
- Responding to guests’ special requests in a courteous and accountable fashion.
- Monitors the consistency of the product provided to all guests.
- Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
- Cooperates with all team members when assigned additional tasks and listens to others with compassion.
- Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
- Maintains appearance and/or uniform standards.
Responsibilities
- Establishes and maintains relationships with Guests, Team Members and vendors.
- Coordinates preventative maintenance schedules on all assets.
- Oversees Team Members, ensuring all policies, procedures, safety standards and daily operational standards are being followed.
- Ensures compliance with company policies, procedures and applicable state and federal laws.
- Oversees and maintains open communication with management and department supervisors.
- Review and interview qualified applicants, hire part-time staff based upon qualifications set forth by the General Manager and department head.
- Follows through in obtaining licenses, permits and certificates where necessary.
- Follows instructions and requests by upper management.
- Conducts regular inspections of rides, attractions, games and equipment to ensure operational readiness.
- Performs necessary repairs to rides, attractions, games and equipment as necessary.
- Maintains an organized and clean and safe work area and environment.
- Completes counseling, work related injury paperwork, scheduling and payroll reports in a timely manner consistent with policies and procedures.
- Plans, assigns and directs work, appraising performance, rewarding, disciplining, addressing complaints and resolving problems.
- Enforces policies and procedures relating to problems and emergencies which occur during business operations.
- Assists with the development and training of Team Members.
- Creates and posts notices regarding policy changes related to the department.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
