R&R Capital Markets Tech Risk Consultant - Manager

PwC•New York, NY

1d•$99,000 - $232,000

About The Position

At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. Those in customer service at PwC will specialise in improving customer service operations and enhancing customer experiences. You will work closely with clients to analyse customer service processes, identify pain points, and develop strategies to optimise service delivery, increase customer satisfaction, and drive loyalty. Working in this area, you will provide guidance on implementing customer service technologies, designing service models, and developing customer-centric service cultures. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Sales & Trading Operations team you will lead the identification and addressing of client needs in risk management. As a Manager you will motivate and inspire teams, maintaining quality deliverables while managing client accounts and driving strategic planning initiatives. This role offers the chance to enhance your leadership skills, mentor junior staff, and contribute to innovative solutions in a dynamic banking and capital markets environment.

Requirements

Bachelor's Degree
At least 6 years of experience in consulting or risk management

Nice To Haves

Master's Degree in Business Administration preferred
Chartered Financial Analyst (CFA), Financial Risk Manager (FRM), Professional Risk Manager (PRM), or Certificate in Quantitative Finance (CQF) preferred
Leading day-to-day client engagements
Designing solutions for risk frameworks
Managing project plans, budgets, and reporting
Possessing extensive knowledge/specialization in one of the following domains: market risk, counterparty risk, credit risk or model risk
Contributing to proposals and thought leadership
Serving as primary contact for client stakeholders
Demonstrating regulatory knowledge and ability to interpret supervisory expectations

Responsibilities

Drive the development of innovative solutions within the banking and capital markets sector
Foster a collaborative team environment focused on continuous improvement
Uphold the firm's standards of integrity and quality in deliverables
Utilize analytical skills to identify and address complex challenges