Tech Risk and Controls Lead for Tech Resiliency

JPMorgan Chase & Co.•Tampa, FL

55d

About The Position

Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management. As a Tech Risk & Controls Resiliency Lead in Foundational Services (FS), you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions in a dynamic and evolving risk landscape. The Tech Risk & Controls Resiliency Lead is managing and coordinating the operational execution of the Business and Technology Resiliency activities of FS. The role requires building strong working relationships with Application Owners, operate teams, clients and businesses to effectively provide end-to-end infrastructure services related to the recovery of the Technology Group Owners' (TGO) production applications, services and/or products, business functions and staff. The Tech Risk & Controls Resiliency Lead will work across multiple levels within the organization to identify, socialize and mitigate resiliency related risks. You will be part of recovery strategies and simulation exercises and should have knowledge of architectural solutions, service delivery, and a high level understanding of product and service level component failure impact.

Requirements

5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation
Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives
Detail oriented with project management and organization skills
Data Analytics Skills using Excel and other data analysis tools
Creates and promotes a culture of continuous process improvement with a risk and controls mindset
Attested track record of working to deadlines, delivering results, with accountability and responsibility for independent workload
Relationship building and networking across firm's functions and geographies to expand influence, knowledge, and collaboration with senior leadership

Nice To Haves

CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred
Financial industry and/or business continuity work experience
Knowledge of technology infrastructure (i.e. Network, Storage, Cloud technology, Compute)
Understanding of application recovery/failover strategies
Familiarity with using JIRA, Confluence, Alteryx, Tableau

Responsibilities

Identify and deliver on opportunities to strengthen resiliency through scrutiny of plans, open communication and by driving solutions with team members and function owners.
Plan, execute, and coordinate resiliency tests (Recovery Strategy and Notification) as required by designated objectives and standards (e.g., tabletop exercises, etc.).
Partner with product leads to create and maintain resiliency documentation.
Monitor non-compliance and partner with application teams and IP Resiliency Governance to work time-sensitive remediation steps.
Maintain an alert posture on local, regional, and global crisis and opportunities to incorporate scenarios into our playbooks.
Coordinate resiliency activities required by regulatory authorities (e.g., plan remediation, testing requirements, compliance reporting).
Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations.
Develop and maintain robust relationships, becoming a trusted partner with technologists, assessment teams, and application owners, to facilitate cross-functional collaboration and progress toward shared goals.
Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work.
Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance.