Tech Risk and Controls Director

JPMorgan Chase • Jersey City, NJ

85d

About The Position

Join a role that's central to our technological resilience, offering a unique opportunity to shape the firm's tech risk strategy and enhance industry compliance. As a Tech Risk & Controls Director in Cyber, Tech Controls you will play a pivotal role in shaping and implementing the firm's technology risk management strategy. Leveraging your advanced knowledge and expertise in technology-risk disciplines, Controls, or Operations you will identify, oversee, and mitigate compliance and operational risks in line with the firm's standards. You will collaborate with various stakeholders, including Product Owners, Business Control Managers, and Operational Leads, to develop and maintain a comprehensive view of the Technology Governance, Risk and Control (“GRC”) organizations and its impact on the business. Your ability to make calculated decisions, manage matrixed teams, and drive strategic projects will be crucial in ensuring the firm's adherence to regulatory obligations and industry best practices. Your work will contribute to the long-term success and resilience of the organization in an ever-evolving technology landscape.

Requirements

• Formal training or certification in security concepts, with at least 5 years of hands-on experience in the field.
• Strong background in Operations, Business Control Management, or Program Management, with a proven track record of driving results.
• Demonstrated expertise in operational risk management, including complex planning, executive-level communications, and KPI development.
• Ability to identify and define tooling requirements to enhance operating models, with experience collaborating with product development teams.
• Proven leadership in managing large teams and cross-functional projects, influencing executive-level strategic decisions, and effectively communicating technology insights to senior business leaders.

Nice To Haves

• CISSP, CISA, CRISC or similar certifications.
• Exposure to Technology organizations.

Responsibilities

• Develop and execute operational strategies, standards, and processes to identify, assess, and mitigate technology risks.
• Drive strategic projects that strengthen the firm's technology risk management capabilities.
• Create comprehensive execution frameworks for multiple GRC organizations, ensuring alignment with firm-wide policies and standards.
• Define process inventories, operating models, governance mechanisms, financial management practices, and key performance indicators (KPIs) to support organizational maturity.
• Oversee all operational improvement efforts, proactively identifying risks and addressing process and operating model nuances.
• Develop performance reporting requirements and track action plans for each organization.
• Advise stakeholders on progress, risks, and obstacles to ensure successful project delivery.
• Establish and maintain strong partnerships with cross-functional team leads, regulators, and auditors.
• Ensure ongoing compliance with legal, regulatory, and industry standards through effective collaboration and communication.
• Manage reporting and governance of controls, policies, issue management, and performance metrics.
• Provide senior leadership with actionable insights into control effectiveness and support governance initiatives.
• Oversee financial management across GRC organizations, including FTE/FTC and T&E budgets.
• Contribute to organizational structure planning, hiring strategies, and location decisions to support business objectives.

What This Job Offers

• Industry: Credit Intermediation and Related Activities