Tech Rep

Sea To Summit Pty Ltd•Broomfield, CO

9d•$60,000 - $80,000•Onsite

About The Position

The Tech Rep will regularly travel throughout the assigned territory to work directly with retail partners—providing in-store support, merchandising guidance, and hands-on technical product clinics—to elevate the consumer experience and strengthen Sea to Summit’s reputation as one of the best brands to work with in the outdoor industry. This role will collaborate with teams to ensure a flow of relevant sales, product and consumer feedback. They will create engaging product training sessions for our internal teams and sales agencies. This position will regularly communicate and interact with regional and global teams including Sales, Product, Operations and Marketing. The Tech Rep has a passion for helping the organization enhance the consumer experience through better presentation and knowledge of our products. This position will work in tandem with various departments and maintain a flexible attitude, supporting all the work that helps in achieving organizational goals. The Tech Rep reports to the North America Sr Sales Director. The Tech Rep will travels year round and can be away for multiple days during the week including weekends and holidays. This individual must be comfortable with extensive driving and maintain valid driver’s license.

Requirements

2+ years of experience in outdoor retail, field sales, technical representation, or brand support role and high school diploma/GED
Proven background in supporting technical outdoor products and the ability to translate technical product details into clear, compelling consumer benefits
Comfortable presenting and speaking to diverse audiences, from consumers to retail staff to store leadership
Exceptional verbal and written skills with a strong aptitude for accuracy and detail
Strong relationship-building and interpersonal skills
Exceptional active listening and organizational skills
Aptitude for learning, understanding and retaining technical product information
Effective time management and planning skills
Proficient with MS Office Suite (Excel, Word, Outlook) and proficiency with CRM systems
Ability to work independently as well as in a team environment and manage a travel-heavy schedule
Familiarity with specialty outdoor retail environments and consumer expectations while having a strong understanding of technical outdoor gear
Flexible and adaptable when facing changing priorities in a fast paced environment

Responsibilities

Travel regularly throughout North America to visit and partner with retailers and sales agencies to deliver an outstanding consumer experience through product knowledge and presentation
Design and deliver engaging, in-person and virtual technical product clinics to retail staff and internal teams
Leads, hosts, and executes seasonal product knowledge sessions that motivate, train, and engage store associates and internal teams alike Build and maintain strong, collaborative relationships with retail staff, managers
Track visits, clinics, and key outcomes using go spot check
Provide on-the-ground insight into regional trends, consumer feedback, and competitor activity
Support key retail events, clinics, demos, promotional activities and in-store activations as well a trade shows
Train individuals on product features, benefits, use cases, and competitive differentiation
Act as a brand ambassador, representing Sea to Summit’s values, culture, and brand promise in all interactions
Collaborate closely with Sales, Marketing, and Product teams to share retailer feedback and field insights to support continuous product and program improvement
Assist with periodic communications to teams around product updates, innovation or various other related items.