Technical Operations

Ulysses Inc.•San Francisco, CA

2d•Hybrid

About The Position

We’re hiring Ulysses Tech Ops to be the people who keep our robots running, in testing and in the field. You’ll play a critical role in field operations: preparing systems for deployment, running test campaigns, troubleshooting hardware and software issues in real time, and bringing back the data and lessons that make the next mission better. When not wrangling robots you’ll be keeping operations at Ulysses HQ running smooth helping to keep parts and facilities organised, working to accelerate and document the production of our robots, and getting ready for the next mission. This is a role with international travel. You’ll split time between our San Francisco workshop and field sites, with travel that varies seasonally based on our test and deployment schedule. The right candidate is resourceful, calm under pressure, and obsessively organized. You don’t always need to be told what to do next, you’ve figured it out and done it.

Requirements

Hands-on experience with complex electromechanical systems — ideally robots, AUVs, ROVs, marine hardware, or similar platforms
Demonstrated ability to troubleshoot across domains: mechanical, electrical, firmware, networking, and software
Comfortable working in and around the water, on boats, and in uncontrolled field environments
Strong organizational skills: you can manage a deployment with dozens of moving parts and nothing falls through the cracks
Practical fabrication and repair skills: soldering, crimping, basic machining, hand and power tools, epoxy/potting, cable assembly
Familiarity with Linux, command-line tools, and basic scripting (Python or Bash) for system configuration, log analysis, and test automation
Excellent written documentation habits — you write things down the first time, not after the third failure
Valid driver's license and ability to travel domestically and internationally as the field schedule requires (expect ~15–40% travel, seasonally variable)

Nice To Haves

Experience with subsea systems, underwater connectors, pressure housings, or marine deployment operations
Background in robotics field testing, integration and test (I&T), or flight/mission operations
Familiarity with sensor/navigation systems integration + operation (INS, DVL, USBL, SSS, MBES, etc.)
Small boat handling, dive certification, or offshore safety training
Experience building out operational processes from scratch at an early-stage company

Responsibilities

Own field test operations: plan logistics, stage equipment, execute test procedures, and ensure every deployment runs safely and on schedule
Keep robots mission-ready: perform hands-on assembly, integration, maintenance, fill documentation gaps, repair, and pre-deployment checkouts of robotic systems and subsystems
Troubleshoot under pressure: diagnose and fix mechanical, electrical, and software issues in the field—often with limited resources and tight timelines
Run data collection and post-mission debrief: ensure sensors are logging correctly, manage data offload, and document anomalies, failures, and lessons learned
Support production at HQ: help build, test, and ship vehicles between deployments, and contribute to making our build process faster and better documented
Keep the shop running: organize parts inventory, spares kits, tooling, and facilities so the team can move quickly when a mission comes up
Build and maintain operational infrastructure: test fixtures, cable harnesses, deployment checklists, maintenance schedules, and field tool inventory
Develop and improve operational processes: write and refine SOPs, pre-mission checklists, and go/no-go criteria so deployments get more reliable over time
Coordinate across engineering teams: relay field feedback to EE, Mech, and Software so real-world performance drives development priorities
Manage field logistics: shipping, customs for international deployments, site access, safety compliance, and coordination with vessel operators and third-party partners