Tech Operations Lead, NAMER, Global Tech Ops and Strategy

Amazon • Austin, TX

6h

About The Position

In this role, you will be responsible for Operations and Strategy for AGS’s Namer Field Tech Sales Operations organization across its ~$50Bn Global Sales (AGS) business. You will partner directly with AWS's Head of Global Field tech Ops and strategy leader and the Tech leadership team to shape and create transformational growth strategies. You lean towards the technical, you love going deep on architecture, GenAI, and how to bring services together to meet our customer’s needs. Your scope will include developing data-driven insights to inform strategic decisions, designing and implementing new sales motions and growth initiatives. The ideal candidate listens first and brings humility to conversations with senior AWS Leaders and the senior leadership of our customers. They collaborate effectively, working with a small team on big things. The candidate knows when and where to advocate vigorously for a well-informed position. We expect anyone considering the position to possess keen business and financial acumen, but we are looking for candidates that can identify and incorporate the brilliant insights of others, while selflessly sharing their own. About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Requirements

• 10+ years of Microsoft Excel experience
• Bachelor's degree or equivalent
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent
• Experience using Salesforce (or other CRM tool) or BI tools
• Experience presenting to senior leadership

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level