Tech Measure Scheduler

Tiffee Companies • Portland, OR

8d • $20 - $23 • Remote

About The Position

Renewal by Andersen is the replacement division of the 120 year old Andersen Corporation. Andersen is the oldest and largest window and door manufacture in North America. We focus on doing one thing, and doing it well, building the best products in the industry. We build the only unique window offering available in the market, and have a controlled territory to distribute our product. Our process is designed to be the highest quality construction experience, backed by the oldest brand in the business. At Renewal by Andersen of Oregon and SW Washington, we take pride in delivering a seamless experience from sale to installation. We're looking for a Tech Measure Scheduler to join our team - someone who is highly organized, detail-oriented, and thrives in a fast-paced, remote environment. This role plays a key part in supporting our Measure Tech team by coordinating tech measure appointments, ensuring accurate order entry, and maintaining data integrity across systems. You'll be responsible for keeping accurate order entry, and maintaining data integrity across systems. You'll be responsible for keeping schedules moving efficiently and ensuring all customer information is accurate and up to date. What's in it for You? Competitive Pay: $20-$23 per hour Comprehensive Benefits Package: Health, dental and vision insurance as well as long-term disability. 401(k) with Company Match: Competitive company contributions to help you plan for the future. Paid Time Off and Company Paid Holidays: Generous PTO policy and 6 Paid Holidays to support work-life balance.

Requirements

• Education: High school diploma or GED required.
• Experience: 1- 2+ years of relevant customer service experience preferred.
• Technical Proficiency: General proficiency in technology, web-based platforms, and Microsoft Office Suite (Excel, Word, Outlook)
• Accuracy: High degree of accuracy in data management, auditing and reporting.
• Organization and Time Management: Strong ability to main workflow efficiency and keep tasks on track.
• CRM Knowledge: Experience with Salesforce or similar systems preferred.
• Problem Solving: Ability to identify issues and resolve them efficiently.
• Physical Requirements Remote Work: Fully remote role requiring a reliable internet connection and dedicated workspace.
• Computer Work: Sitting or standing most of the day; typing and mouse use requiring hand-eye coordination.
• Vision & Lifting: Clear vision for reading documents; ability to lift boxes or files as needed.
• Adaptability : Reliable attendance, able to manage multiple priorities, and adjust to changing tasks.

Nice To Haves

• CRM Knowledge: Experience with Salesforce or similar systems preferred.

Responsibilities

• Scheduling Coordination: Manage and monitor tech measure appointments, ensuring timely scheduling and efficient calendar utilization.
• Sales Support: Respond to Sales requests throughout the day and assist with appointment needs.
• Rescheduling Management: Handle reschedules and tech-related requests quickly and accurately.
• Order Entry: Create orders in the system by importing customer agreements and files.
• Data Accuracy: Cross-reference agreements with system data to ensure all information is correct and complete.
• Contract Review: Review sold contracts and update information as needed.
• Cancellation Management: Follow up on cancellation requests to ensure they are properly removed from the system.
• Other Duties: Complete additional tasks or special projects as assigned.

Benefits

• Competitive Pay: $20-$23 per hour
• Comprehensive Benefits Package: Health, dental and vision insurance as well as long-term disability.
• 401(k) with Company Match: Competitive company contributions to help you plan for the future.
• Paid Time Off and Company Paid Holidays: Generous PTO policy and 6 Paid Holidays to support work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED