Under the supervision of the Network and Information Technology Manager or designee, the Technology and Information Systems Support Specialist I will provide basic to intermediate desktop support on a variety of issues through identification, research, and resolution of technical problems; manage, review, and complete assigned work orders and phone calls using best practices, demonstrate effective communication skills and department procedures for technical support; and promote excellent client customer service. Distinguishing Characteristics: Provide basic to intermediate support on a variety of technology issues.