Tech Enabled Support Specialist | Full-time & Part-time | Overnight & Daytime | In-office | St. Louis

Easterseals Midwest • Maryland Heights, MO

42d • Onsite

About The Position

The Technology-Enabled Services Specialist will provide services for individuals with disabilities utilizing electronic remote support systems.  This position will provide technology enabled services to increase the independence of individuals served, enhance quality of life, maintain individuals’ health and safety, and ensure individuals have the services they need to meet their goals.  Ensures services provided meet organizational guidelines, funder requirements and accreditation standards.

Requirements

• Must have high school diploma or equivalent. Completion of college-level coursework in the human services field preferred.
• Must have experience providing direct supports to individuals with disabilities.
• Must be able to work with a variety of computer systems and software that are utilized. Must be able to operate remote electronic systems and troubleshoot issues.
• This position may work: day, evening, night and/or weekend hours depending on the needs of the organization. Overtime hours may be required.
• This position may travel locally and may provide transportation for individuals as needed.
• Must have reliable vehicle and maintain current driver’s license and proof of insurance.
• Must complete and maintain all required trainings/certifications.
• Must maintain confidential information in accordance with HIPAA regulations.

Nice To Haves

• Completion of college-level coursework in the human services field

Responsibilities

• Reviews individuals’ support plans and ensures technology enabled services are in accordance with plan outcomes and objectives.
• Provides services and oversight through monitoring electronic systems and sensors. Utilizes a variety of systems/software and troubleshoots system issues as needed.
• Responds to requests from individuals through electronic systems and provides one-on-one coaching as needed or as directed by support plan.
• Responds to crisis situations per established guidelines and ensures that appropriate procedures are followed in event of an emergency. May respond through technology or in person as needed.
• Observes and communicates information related to changes in the physical, emotional and behavioral status of the individuals served.
• Performs all required documentation and ensures organizational, funder and accreditation requirements are met.
• Attends required staff meetings and opportunities for ongoing education and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees