Tech Coordinator - Infusion Pharmacy

Duke University • Durham, NC

127d

About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of Duke Health's four hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. $2,500 Commitment Bonus for Newly Hired Team Members Working Hours Day Shift.

Requirements

• High school diploma or equivalent and completion of an accredited pharmacy technician-training program.
• Acceptance into pharmacy school.
• High school diploma or equivalent and one year of pharmacy or health care related experience.
• Minimum of two years of pharmacy technician experience is required.
• North Carolina Board of Pharmacy registration is required.
• Pharmacy Technician certification is required from the Pharmacy Technician Certification Board (PTCB) or The Exam for the Certification of Pharmacy Technicians (ExCPT).
• Considerable knowledge of drug names, medical terminology and pharmaceutical calculations.
• Proficient computer skills including Excel, Word and PowerPoint.
• Strong written and verbal communication skills.
• Requires critical thinking skills with ability to implement solutions.
• Excellent customer service skills including prioritizing the needs of patients and multidisciplinary team members while displaying empathy in all interactions.
• Strong organizational skills including staying focused on assigned task and using time and resources effectively and efficiently to achieve job expectations.

Nice To Haves

• College course work in business/management, position specific advanced coursework, and/or an equivalent combination is preferred.

Responsibilities

• Perform all aspects of the job functions of the technicians coordinated by this position (i.e., Level I & Level II).
• Provide leadership and supervision for the technician group in the achievement of day-to-day tasks; assist with troubleshooting of problems.
• Review and update policy and procedure documents related to technician job functions.
• Assure consistent, compliant and safe technician work practices to established unit, department, state or federal rules and regulations; assure quality control in the provision of services.
• Screen, interview and recommend technician applicants for employment.
• Provide input, assist with evaluation of technician performance based on developed standards and provide feedback accordingly.
• Develop training materials and assure appropriate training of all technicians.
• Assist in staff development and skills maintenance activities.
• Participate in division goal planning or quality improvement activities and ensure adoption of resulting practice expectations by the technician group.
• Manage technician scheduling and assure that daily job functions are executed adequately.
• Complete time and attendance records for payroll per DUHS policies.
• Conduct and manage technician meetings to provide a forum for exchange of information and ideas.
• Oversee supply chain management, including adherence to inventory control procedures and maintenance of non-Duke vendor inventory.
• Respond to internal and external customer service requests.
• Effectively follow policy and procedures with an in-depth understanding of the designated area.
• Monitor designated activity, proactively identify and resolve potential problems, develop and implement solutions to identified problems.
• Complete and maintain accurate documentation supporting designated activities or procedures.
• Create reports for internal purposes to assist in the ongoing monitoring of designated area.
• Serve as a primary training resource for developing competency in specialty areas.

Benefits

• $2,500 Commitment Bonus for Newly Hired Team Members

What This Job Offers

• Industry: Educational Services
• Education Level: High school or GED