Tech Business Analyst II

Aflac, Incorporated•Columbus, GA

5d•$75,000 - $100,000•Hybrid

About The Position

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Requirements

Business Requirements
Business Processes
Cost Benefit Analysis
System Process Flows
Technical Use Case Preparation
Technical Requirements Definition
Flowchart Preparation
Data Entity-Relationship (ER) Diagramming
SDLC
Presentation skills
Technical Writing
Technical Communication
Strong analytical and problem-solving skills
Excellent communication and interpersonal abilities
Ability to work in a cross-functional team environment
Detail-oriented with strong organizational skills
Bachelor’s degree in computer science, Business Administration or a related field
4+ years of relevant business systems analyst or related experience
Practical experience using MS Access, SQL, SOQL/Salesforce, or working knowledge of relational databases
Ability to apply statistical and other research methods into systems issues as required; review complex data and derive summary conclusions
Or an equivalent combination of education and experience

Responsibilities

Communicates and presents complex technical concepts simply and effectively to nontechnical team members
Participates in identifying opportunities that impact business strategy and system performance
Works with business stakeholder to gather, document and analyze business requirements
Works with the business and Digital Services to identify inefficiencies in process and recommends solutions
Conducts systems analysis with a focus on technical process models and use cases
Provides testing support and analysis for resolution
Assesses long term needs, performs gap analysis and makes future state recommendations
Serves as a project team member for projects of simple to moderate scope and complexity
Communicates technical concepts simply and effectively to non-technical team members
Performs other duties as required

Benefits

medical, dental, and vision coverage
prescription drug coverage
health care flexible spending
dependent care flexible spending
Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
401(k) plans
annual bonuses
an opportunity to purchase company stock
11 paid holidays
up to 20 days PTO to be used for any reason
state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked)
other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being