A person in this position will provide coverage for hours open due to vacation, illness, vacancies, etc. The position involves 40 flex hours per week. This is a highly responsible and challenging position requiring the ability to work effectively with co-workers and a wide variety of individuals. The Team Support Leader will be expected to be a positive role model for other direct support personnel. The person occupying this position will also be asked to train new employees working in a direct support capacity. An employee in this classification is expected to learn the goals, routines and personal choices of up to 30 individuals for whom they may be scheduled to support. The position requires the ability to receive instruction from multiple Home Coordinators depending upon where the relief is needed. An employee occupying this position must be adaptable, energetic, dependable and able to follow instructions regarding the needs and desires of the various individuals and perform effectively consistent with Woodhaven’s procedures, guidelines, directives and individual’s personal preference. The length of position assignments is variable. The Program Manager will assign the Team Support Leader his/her hours on a weekly or bi-weekly basis. Occasionally it may be necessary that the Program Manager deviate from this procedure due to individual’s needs. Upon completion of the employee’s current work assignment, it is the employee’s responsibility to make contact with the Program Manager for future work assignments. Failure to contact the Program Manager for future assignments by the designated time is considered an unauthorized absence. When no work is available in the supervising Program Manager’s work area, the employee may be “loaned” to another Program Manager for training in other homes when staffing needs dictate. An employee occupying this position will be required to work overtime hours as requested by the Program Manager. Because of the skill and commitment required of the employee in this position, salary will be commensurate with experience and education. Base salary will be received in all level homes.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees