Team Supervisor (Overnights)

Wawa, Inc.•Hackensack, NJ

21h•Onsite

About The Position

As a Team Supervisor (TS), you are a leader responsible for ensuring the shift runs smoothly and delivering exceptional customer experiences. When acting as the senior leader on site, you will drive execution and make critical decisions to maintain seamless operations. Wawa is recognized as "America’s Favorite Convenience Store," operating a chain of retail stores across multiple states, offering fresh, built-to-order foods, beverages, coffee, fuel services, and surcharge-free ATMs. The company is dedicated to its Associates, providing flexibility and support to foster an environment where everyone can thrive. Guided by a commitment to community, Wawa Associates are encouraged to engage in volunteering, charitable giving, and events to build stronger neighborhoods and relationships.

Requirements

High School Diploma or GED equivalent
Must be 18+ years old with reliable transportation
Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
Ability to communicate effectively, solve problems, and build relationships

Nice To Haves

Supervisory experience in retail, food service, or fuel industries is a plus

Responsibilities

Handle customer inquiries, gather feedback, and support positive customer interactions.
Ensure smooth coordination between Associates, customers, and orders to deliver efficient and effective food and beverage service.
Provide direction, feedback, and recognition to Associates, driving productivity and performance.
Enforce safety, security, and store policies, including crisis management protocols.
Manage inventory, stock levels, vendor check-ins, and cash handling procedures.